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Managerial Role

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Managerial Role
THE MANAGER’S JOB IN CONTEXT
Mangers are the building blocks of an organisation. They are the first persons to be answerable for every good and bad that happened in any organisation. Their job is to look after many things that are happening in an organisation and maintain the path of an organisation smooth and competitive with less hurdles and disturbances. In order to achieve this, managers have to work both physically and mentally in many areas and they even have to make their employees to work properly and effectively to attain the goals of an organisation. Even though the employees are the prime workers in any organisations managers have to manage their employees and even he has to manage the external atmosphere at and around the organisation to run the organisation in an admirable path and their by achieving the predetermined goals.
Here I would like to present the manager’s job in an organisation with an example of an interview and with my research work. I took an interview from a manager of software Solutions Company a small scale information technology based company in Australia. while interviewing him we come across some of the important qualities of a manager According to him a manager should have a good academic qualifications like a bachelor’s degree and a master’s degree in any of the administrative fields, unless and until if a manager have a good academics he may not be able to solve academic problems in his company. He should also have good communicative skills and interactive skills, marketing ability, managing the customers and a good personality. R.W. Griffin defines manager as a person who first of all is responsible for realization of management process. In particular manager is “the person, that makes plans and decisions, organizes, supervises and controls human, finance and information resources” (Griffin 2000). I totally agree to the above statements as they said a manager should have a good academic qualification and he even should have



References: 1. Bryson.j.m “A strategic planning procedure for profit and non profit organisations” long range planning vol 21 no1 pp73 to 81, 1988 printed in Great Britain retrieved on 13/06/2012 from http://docushare.usc.edu/docushare/dsweb/Get/Document-8775/bryson%2B-%2Bstrategic%2Bplanning%2Bfor%2Bnon-profits.pdf 2. Bucki.j “Supplier Relationship Management (SRM”) – Definition retrieved on 13/06/2012 from http://operationstech.about.com/od/glossary/g/SRM_SuppRelMgt.htm 3. CIEŚLIŃSKA.K(2007) “The basic roles of a manager in a business organisation” retrieved on 14/04/2012 from http://www.jard.edu.pl/pub/1_6_2007.pdf 4. Daft, R. L. (2012), Management: 10th Edition. Ohio, USA: South-Western p.g 281 5. kathuria.M(2008) “Three ways to build a successful manager-employee relationship” June 23 2008 retrieved on 13/06/2012 from http://www.managementparadise.com/forums/human-resources-management/31145-three-ways-build-successful-manager-employee-relationships.html 6. Winer.R.S(2001) “A Framework for Customer Relationship Management” California management review vol.43,no.4 retrieved on 13/04/2012 from http://gvoss.cox.smu.edu/CRM.pdf

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