“Constantly talking isn’t necessarily communicating.”
–Joel (Eternal Sunshine of the Spotless Mind)
-Influencing people so that they will strive willingly towards the achievement of group goals
Leaders - are individuals who guide, direct, motivate, or inspire others. -They are the men and women who influence others in an organization or in a community. -They command others’ attention. They persuade others to follow them or pursue goals they define. -They control situations. -They improve the performance of groups and organizations. -They get results.
-Is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver (U.S. Army, 1983).
Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit. Many of the problems that occur in an organization are:
a. the direct result of people failing to communicate b.processes that lead to confusion and can cause good plans to fail
Studying the communication process is important because you coach, coordinate, counsel, evaluate, and supervise throughout this process. It is the chain of understanding that integrates the members of an organization from top to bottom, bottom to top, and side to side.
* Is the controlled, purposeful transfer of meaning by which leaders influence a single person, a group, an organization, or a community. * Uses the full range of communication skills and resources to overcome interferences and to create and deliver messages that guide, direct, motivate, or inspire others to action.
* consists of layered, expanding skills from core strategy development and effective writing and speaking to the use of these skills in more complex organizational situations.