Job Characteristic Model

The job characteristics model consists of five components which are skill variety, task identity, task significance, autonomy and feedback. These components affect factors such as performance, motivation, absenteeism , turnover and satisfaction of the employees. The purpose is to increase performance, motivation and satisfaction of the employees and to decrease absenteeism and turnover. The job characteristics model is one of the most important attempt models to design jobs. This model is proposed by Hackman and Oldham. Skill variety, task identity and task significance all contributes to the meaningfulness of work. Autonomy contributes to the responsibility for the work outcomes and feedback is the knowledge of the results of work. From the three psychological states, meaningfulness is the most important that affects employees attitude at work. Meaningfulness of work means that labour has meaning to you. It’s something that you can relate to and not think of it as repetitive tasks at work. This builds upon self-motivation. Responsibility at work means that you as an employee have granted the opportunity to be a success or failure at work because freedom has been granted to you. This gives the ability to make changes based on what you come across on the job. Knowledge of outcomes means when the employee acknowledges their success at work and what they can do to improve and to emotionally connect with customers of what they are outputting. This adds more purpose to work. From the five core components of the characteristics model, we decided to focus on autonomy and feedback as we believe it contributes most to the model in general.
Autonomy is where an employee has the freedom to choose how to perform his/her tasks. An example of autonomy is where a professor decides to teach his/her class by following the requested textbook chosen by a college/university which covers a certain list of topics from the textbook and being restricted to use specific classroom

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