Importance of Good Writing Skills in Business

Topics: Communication, Writing, Nonverbal communication Pages: 2 (517 words) Published: September 12, 2011
Communication is the process the process of passing information and understanding from one person to another. For information to flow properly it involves a process. The process involves six basic elements: sender (encoder), message, channel, receiver feedback. There are certain barriers that can inhibit effective communication. These are barriers and can sometime lead to misunderstanding and cause receiver not to interpret message sent properly. These include Physical, Perceptual, Emotional language, Gender among others. Forms of communication include oral, Aural Visual i.e. Written, Facial Expression Body language among others. Written communication involves any type of interaction that makes use of the written word. It is one of the two main types of communication, along with oral/spoken communication. Written communication is very common in business situations, so it is important for small business owners and managers to develop effective written communication skills. Some of the various forms of written communication that are used internally for business operations include memos, reports, bulletins, job descriptions, employee manuals, and electronic mail. Examples of written communication avenues typically pursued with clients, vendors, and other members of the business community, meanwhile, include electronic mail, Internet Web sites, letters, proposals, telegrams, faxes, postcards, contracts, advertisements, brochures, and news releases. The importance of good writing skills in the business world has become more evident even as companies rely increasingly on computers and other new technologies to meet their obligations. Indeed, business experts warn that any business's positive qualities—from dedication to customer service to high-tech expertise—will be blunted to some degree if they are unable to transfer that dedication and knowledge to the printed page. Writing ability is especially important in customer communication. Business proposals, status...
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