Promote communication in health and social care or Children's and young people's settings
1.1&1.2&2.2 Identify the different reasons people communicate, Explain how different communications affect relationships in the work setting and Describe the factors to consider when promoting effective communication
Communication is the means of transferring information between people by speaking, writing, drawing, acting, body language, facial expression, signing and using eye contact.
There are many methods of communication and these will differ dependent on the relationship and the people. When a person wants to communicate something it is usually an expression of feelings, needs or wants they are trying to get across to another; dependent on how well they know that person and how able they are at portraying their emotions, sometimes a simple look can be enough for another to understand its meaning, which demonstrates how powerful communication can be and the affect it can have on a relationship.
Communication is very important in everyday life as it allows people to express themselves, it is especially prominent when people are new to one an other as it enables the development of a relationship and provides a tool for understanding an individual. It can also be highlighted when there is an issue that needs resolving between people, direct communication is essential in this scenario and the way in which something is communicated can also have a profound affect on a circumstance or situation. When verbally communicating there is a variety of tones, pitches and language to consider and some of this is personal and therefore somewhat difficult for a person to have control over; for instance what language they speak, what dialect or accent they may have whether their tone of voice is soft, gruff, loud, or quiet etc. these details can have an impact on how another may deliver or receive the information being verbally communicated.
The emotion one holds