Impact Of Reward And Recognition On Job

International Journal of Business and Management

February, 2010

Impact of Reward and Recognition on Job Satisfaction and
Motivation: An Empirical Study from Pakistan
Rizwan Qaiser Danish
Chairman, Department of Business Administration
University of the Punjab, Gujranwala Campus, Pakistan
E-mail: [e-mail]
Ali Usman
University of the Punjab, Gujranwala Campus, Pakistan
E-mail: [e-mail]
Abstract
Human resources are the most important among all the resources an organization owns. To retain efficient and experienced workforce in an organization is very crucial in overall performance of an organization. Motivated employees can help make an organization competitively more value added and profitable. The present study is an attempt to find out the major factors that motivate employees and it tells what is the relationship among reward, recognition and motivation while working within an organization. The data were collected from employees of diverse type of organizations to gain wide representation of sectoral composition. In all, 250 self administered questionnaires were distributed among the employees of different sectors and they returned 220 completed useable questionnaires for response rate of 88%. The participation in survey was voluntary and confidentiality of responses was ensured. The statistical analysis showed that different dimensions of work motivation and satisfaction are significantly correlated and reward and recognition have great impact on motivation of the employees. Implications of the study for managers and policy makers in the context of human resource practices have been discussed. Limitations and guidelines for future research are also provided.
Keywords: Work motivation, Job satisfaction, Reward, Recognition
1. Introduction
Motivation is such a factor that exerts a driving force on our actions and work. According to Baron (1983, p. 123), motivation is an accumulation of different processes which influence and direct our

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