There was wide spread differences in individual work standards
Processes were non-standardized resulting in repeated problems
Management made all decisions and cascaded the result down to employees
The top management became concerned about the performance of the factory and they hired
Mr. Tanmoy Deb, an OD consultant to study the problem and suggest specific changes to relationships and tasks with the following objectives:
To review and improve communication systems.
To restructure the organization and to review teamwork and quality practices.
To review leadership issues across all levels.
Mr.Tanmoy Deb carried out discussions, interviews and surveys and made the following observations: There’ and ‘us’ attitude was widely prevalent between head office and factory personnel
Production personnel lacked technical skills
Factory employees felt alienated from sharing the Company’s success
Production systems were adhoc and defective because of frequent variations in standards set
Many times raw material was found to be of inferior quality
rigidly defined job descriptions
What in your view are the central human resources issues involved in this case?
What strategy should Mr. Tanmoy Deb develop and implement for improving the present system? Examination Paper of Human Resource Management
XYZ Company is an existing profit making FMCG Company. The company has 600 personnel and has branches all other the country. It has a separate training department with a Training
Manager, Mr. A.P. Mohan as its head who is supported by two qualified training officers. Mr.
Mohan has been in the company for the last 8 years and is very efficient.
Mr. Mohan wants to leave the organization. He is fed up with organizational politics. He is dissatisfied and in fact frustrated. There are several reasons attached to it. First and foremost is that he