Human Resource Management Case Study
Table of Contents
1.0 INTRODUCTION 3
2.0 TYPES OF INTERVIEW 3
2.1 PURPOSE OF INTERVIEW 3
2.2 TYPES OF EMPLOYMENT INTERVIEW 5
2.3 EMPLOYMENT INTERVIEW QUESTION TYPES…………………………….7
3.0 CHARACTERISTICS OF EACH TYPE OF INTERVIEW……………………….11
4.0 PROBLEMS WITH INTERVIEWS………………………………………………..16 4.1 COMMON PROBLEMS WITH INTERVIEWS…………………………………16
4.2 HOW TO OVERCOME THE COMMON PROBLEMS WITH INTERVIEWS.16
5.0 CONCLUSION…………………………………………………………………...18
6.0 REFERENCES 19 1.0 INTRODUCTION
This assignment sets to discuss four different types of interview and the characteristics of interviews in the human resource management system.
The report will first define the purpose of interview in the human resource management system in relation to improving organizational performance in section 2, of which we will discuss in two parts: structured and unstructured interviews. These discussions will be supported and showcased with examples on the types of question ask in related to the different types of situations and circumstances, elaborating the characteristics of each type of interview at the same time.
2.0 TYPES OF INTERVIEW
2.1 Purpose of Interview
The process of selection is the process of choosing individuals who have the necessary or needed qualifications to fill up jobs in the organization. Among other activities and tools, employment interview is a commonly chosen activity and tool. Employment interview is the meat and key activity of the selection process. The purpose is to gather information as much information on applicants’ knowledge, skills, abilities and other attributes (KSAOs) to predict the applicants’ job-fit, cultural-fit and success rate into the positions of the organization (Mathis and Jackson, 2003). At the same time, interview is also a way to publicise and promote a company in a positive light to candidates.
Organization performance improvement may arise from changes in incentive pay plans, training or
1.0 INTRODUCTION 3
2.0 TYPES OF INTERVIEW 3
2.1 PURPOSE OF INTERVIEW 3
2.2 TYPES OF EMPLOYMENT INTERVIEW 5
2.3 EMPLOYMENT INTERVIEW QUESTION TYPES…………………………….7
3.0 CHARACTERISTICS OF EACH TYPE OF INTERVIEW……………………….11
4.0 PROBLEMS WITH INTERVIEWS………………………………………………..16 4.1 COMMON PROBLEMS WITH INTERVIEWS…………………………………16
4.2 HOW TO OVERCOME THE COMMON PROBLEMS WITH INTERVIEWS.16
5.0 CONCLUSION…………………………………………………………………...18
6.0 REFERENCES 19 1.0 INTRODUCTION
This assignment sets to discuss four different types of interview and the characteristics of interviews in the human resource management system.
The report will first define the purpose of interview in the human resource management system in relation to improving organizational performance in section 2, of which we will discuss in two parts: structured and unstructured interviews. These discussions will be supported and showcased with examples on the types of question ask in related to the different types of situations and circumstances, elaborating the characteristics of each type of interview at the same time.
2.0 TYPES OF INTERVIEW
2.1 Purpose of Interview
The process of selection is the process of choosing individuals who have the necessary or needed qualifications to fill up jobs in the organization. Among other activities and tools, employment interview is a commonly chosen activity and tool. Employment interview is the meat and key activity of the selection process. The purpose is to gather information as much information on applicants’ knowledge, skills, abilities and other attributes (KSAOs) to predict the applicants’ job-fit, cultural-fit and success rate into the positions of the organization (Mathis and Jackson, 2003). At the same time, interview is also a way to publicise and promote a company in a positive light to candidates.
Organization performance improvement may arise from changes in incentive pay plans, training or
References: · Robert L. Mathis, John H. Jackson, 2003. Human Resource Management, 10th Edition. Thomson South-Western. · Diane Arthur, 2006, Recruiting, Interviewing, Selecting and Orienting New Employees, 4th Edition, Arthur Associates Management Consultants Ltd, U.S.A · http://humanresources.about.com/cs/selectionstaffing/a/interviews.htm · http://www.imdiversity.com/Villages/Careers/entry_level/bco_oncampus_interview_0307.asp · http://careers.tcco.com/CampusRecruits/Interviewing_Screening.htm · http://www.fortefoundation.org/site/PageServer?pagename=mba_articles_the_interview