Human Relations can be defined as the term which “covers all types of interactions among people- their conflict, co-operate efforts and group relationship. It is the study of why our beliefs, attitudes and behavior sometimes cause relationship problem in our personal lives and work related situation”. (Communication for Management, class notes, 2012) Effective human relations have an influence on our work by creating a good atmosphere, the climate of cooperation and trust promotes productive workers. Moreover the main factors in effective human relations in organisations are communication, self-acceptance, self-disclosure, self-awareness, motivation, and trust. The importance of these will be discussed below. Communication
John Diekmau said that “if we are going to do anything constructive and helping with one another it must be through our communication”. (Communication for Management, class notes, 2012)It is very true, communication really is important in all aspects of our life, whether in private, family life or in professional life. Each person tries to communicate in a way that represents their own communication style. Knowing your own style you recognise yourself better and you become more aware of its use. Communication style can be defined as “the impression that others form about us are based on what they observe us saying and doing .They have no way of knowing our innermost thoughts and feelings, so they make decision about us based on what they see and hear” (Communication for Management ,class notes, 2012) Knowing your preferences, what style you use and understanding the style of other people, becomes a key aspect in effective communication. Each manager should understand their employees and try to take their needs into account. This gives you many benefits that manifest themselves in improving relations in working with others and understanding the different ways people do things, because people’s nature, differs from person to person. Managers should have this in mind and be skillful when they deliver power to the individual employees of what is needed from them for the good functioning of the environment and communication between each other. Showing this attitude certainly will enforce the position of the team leader. “Jung observes that people tend to fall into one of several behaviour patterns when relating to the world around them .He describes four behaviours styles like: intuitor, thinker, feeler, and sensor.” (Communication for Management, class notes, 2012)The success, which people achieve in every area of life, depends to a large extent on the skills of communication. As long as others share our views or think like us, communication seems easy. However, if the other party has different views, then success will depend on what level of communication knowledge we have. Communication is a complicated and complex process. It requires a conscious effort to ensure the message is sent correctly and that the recipient understands it. The utterances of the words are complimented by different gestures and behaviors, for better understanding of a message. Good knowledge of the principles of correct communication fosters success in solving problems and in effective human relations in organisations. Another important aspect in Human Relation is self-acceptance. Self –acceptance
Every man wishes to be accepted by the other. This explains, of course, the professional life; we spend half of our lives at work. If in work we are accepted life is much easier and enjoyable. We have greater motivation and we work more efficiently. Very often the person finds it easier to achieve their objectives; if they are well-liked because of their attitudes, behavior and acceptance of self. Acceptance of our self, our faults can be used to advantage this is the basis of successful relationships. It is Important to be aware that nobody is perfect and everyone has the right to make mistakes. People who live in harmony with...
References: Faherty-Cheevers, R., 2012 Communication for Management, Class Notes
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