Business Analysis Report
Table of Contents
Colin Hammer, after arranging an independent review, has found that many of his employees have been avoiding work and other responsibilities by searching the Internet for non-work related amusements. This act is known as cyber slacking and it is said to cost companies billions of dollars each year and often results in managers blocking or limiting access to certain websites.
Concerned for productivity, this report will outline the current usage and array of sites potentially being used by the Hammer Wines employees. The sites include those for entertainment or work purposes, and restrictions based on these findings should be implemented. These restrictions must be forever changing and expanding, as each website has a different effect on the varying departments its respective employees. These modifications will also affect the productivity of Hammer Wines and will be discussed in the report by making an “internet use” policy.
Department Spending Most Time on the Internet
Cyberslacking is a prominent occurrence amongst the Hammer Wines employees. However, of all employees, the Receptionists spent the longest time on the Internet throughout the one-week trial (see figure 1.0 below). This may or may not be detrimental to Hammer Wines. Often, receptionists complete their work before their set time, meaning that if they’re browsing the Internet, still answering their phone and have completed required work, productivity will remain normal. Studies also show productivity can increase when employees are less restricted with the Internet. This productivity can swing both ways. Negative productivity will be detrimental to Hammer Wines if the receptionist fails to multitask and therefore ineffectively completes required jobs.
Internet Productivity and Cyberslacking
From the array of websites (see figure 1.1 below) it is difficult to tell if Cyberslacking is