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Facilitate Continuous Improvement: Formative Assessment

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Facilitate Continuous Improvement: Formative Assessment
BSBMGT1516C Facilitate Continuous Improvement

Formative Assessments

Activity 1
1.
Employees can take the initiative in matters that are related to improving the quality of services offered by the organization or by resolving existing problems. Managers should create situations that encourage employees to take initiatives without hesitation. Managers should encourage their employees to act responsibly even if employees falter in the beginning. Only then will employees feel more responsible and take the first step.
2.
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Activity 2
Using accurate information is the best possible approach for companies to monitor the situation and react according to how events unfold. But even if all the ‘important’ data is collected, it will only be advantageous
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Noise
A noisy work environment can cause headaches in the short term.
Ergonomics
Insufficient lighting and uncomfortable desk chairs are examples of workplace ergonomics that can lead to health problems and work quality.
Activity 4
At the workplace, coaching and mentoring is used when the management finds that there are working individuals who need to enhance their potentials to perform better in their jobs and to be more productive.

Activity 5
1.
A strategy is a recipe or program for results. In NLP, a neurological strategy is how you order and sequence your experience to produce a result.
Recipes for results. A strategy is a recipe for a result. A recipe includes which ingredients, how much, what to do when, and in what order.
Your modalities are the main ingredients. Your fives senses are the main ingredients in the recipe: Visual, auditory, kinesthetic, gustatory, and olfactory.
We deal with sensory input on two levels – internal and external. We can process our sense internally or externally. For example, when you see something in your mind’s eye, it’s internal. When you have a feeling inside, that’s kinesthetic internal. When you hear a whistle, that’s auditory external. When you hear a voice in your mind, that’s auditory
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The strategy should be flexible enough to allow the selection of the most appropriate approach for each improvement. A rigid approach that restricts the use of the most suitable tools and methodologies should be avoided. It is important to develop a strategy that outlines to the staff the plan (or roadmap) for the introduction.

Project 2
The significance of continuous improvement goes far beyond the quality movement. Ultimately it is about organizational renewal and efforts to prevent organizational ossification. Drawing and elaborating on the analysis of “small wins” offered by Karl Weick and Frances Westley (1996, 454–455), the significant benefits associated with continuous improvement can be detailed as follows:

Continuous improvement typically mobilizes large numbers of employees on behalf of organizational improvement in contrast to large-scale innovation efforts that often involve only selected experts. The contribution of such broad mobilization of employees is potentially

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