Innovation
| Managing Innovation & Continuous Improvement | | | Franciane Manzoli | |
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Table of Contents Part 1 3 Task 1 3 Task 2 4 Part 2. Development of options for the continuous improvement – by fostering creativity and innovation 5 Task 1 5 Task 2 6 Part 3. Develop options for continuous improvement - analyses 7 Task 1 7 Part 4. Implement innovative processes 9 Task 1 9
Part 1
Task 1
a) Some of the key systems and processes used within the organisation, or within one business unit of the organisation are – research and development, analytics, technology mapping, business development, market research, HRM, CRM and other business ERP modules like the Supply Chain management and the quality adherence framework.
b) There would be a number of strategies I would use to monitor and evaluate the performance of these key systems and processes. Some of them include regular tracking of these systems and their productive potential. Balanced scorecard would be a measure with the help of which I would assess the performance and compare it with the leaders in the industry. I would continuously track the market share and sales revenue to figure out of these key systems has been performing. c) Human Resource Management is one key business process. It undertakes a lot of importance given the amount of control these individuals have over shaping the success of the organization. Moreover, the human capital is the most important asset and it calls for an efficient supply chain management of these resources so that the organization does not fall short of any skill and competency whatsoever. The operational aspects of this business process deals with how people tend to work along with each other and how do they interact, communicate and work together as a cohesive unit in defining success for the organization.
d) Performance appraisal, and evaluation of the service rendered through the means of predefined parameters is
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Table of Contents Part 1 3 Task 1 3 Task 2 4 Part 2. Development of options for the continuous improvement – by fostering creativity and innovation 5 Task 1 5 Task 2 6 Part 3. Develop options for continuous improvement - analyses 7 Task 1 7 Part 4. Implement innovative processes 9 Task 1 9
Part 1
Task 1
a) Some of the key systems and processes used within the organisation, or within one business unit of the organisation are – research and development, analytics, technology mapping, business development, market research, HRM, CRM and other business ERP modules like the Supply Chain management and the quality adherence framework.
b) There would be a number of strategies I would use to monitor and evaluate the performance of these key systems and processes. Some of them include regular tracking of these systems and their productive potential. Balanced scorecard would be a measure with the help of which I would assess the performance and compare it with the leaders in the industry. I would continuously track the market share and sales revenue to figure out of these key systems has been performing. c) Human Resource Management is one key business process. It undertakes a lot of importance given the amount of control these individuals have over shaping the success of the organization. Moreover, the human capital is the most important asset and it calls for an efficient supply chain management of these resources so that the organization does not fall short of any skill and competency whatsoever. The operational aspects of this business process deals with how people tend to work along with each other and how do they interact, communicate and work together as a cohesive unit in defining success for the organization.
d) Performance appraisal, and evaluation of the service rendered through the means of predefined parameters is