Exam for Management
Chapter 1 Introduction to Management and Organizations
True/False Questions
A MANAGER’S DILEMMA
1. Today’s managers are just as likely to be women as they are men.
(True; moderate; p. 4)
2. Management affects employee morale but not a company’s financial performance.
(False; easy; p. 4)
WHO ARE MANAGERS?
3. In order to be considered a manager, an individual must coordinate the work of others.
(True; moderate; p. 5)
4. Supervisors and foremen may both be considered first-line managers.
(True; moderate; p. 6)
WHAT IS MANAGEMENT?
5. Effectiveness refers to the relationship between inputs and outputs.
(False; moderate; p. 8)
6. Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals.
(False; moderate; p. 8)
7. A goal of efficiency is to minimize resource costs.
(True; moderate; p. 8)
8. Efficiency is often referred to as “doing things right.”
(True; moderate; p. 8)
9. Managers who are effective at meeting organizational goals always act efficiently.
(False; difficult; p. 8)
WHAT DO MANAGERS DO?
10. The four contemporary functions of management are planning, organizing, leading, and controlling.
(True; easy; p. 9)
11. Determining who reports to whom is part of the controlling function of management.
(False; easy; p. 9)
12. Directing and motivating are part of the controlling function of management.
(False; moderate; p. 9)
13. Fayol’s management functions are basically equivalent to Mintzberg’s management roles.
(False; moderate; p. 10)
14. The roles of figurehead, leader, and liaison are all interpersonal roles.
(True; difficult; p. 10)
15. Disturbance handler is one of Mintzberg’s interpersonal roles.
(False; difficult; p. 10)
16. Mintzberg’s informational management role involves receiving, collecting, and disseminating information.
(True; moderate; p. 10)
17. Mintzberg’s resource allocation role is
True/False Questions
A MANAGER’S DILEMMA
1. Today’s managers are just as likely to be women as they are men.
(True; moderate; p. 4)
2. Management affects employee morale but not a company’s financial performance.
(False; easy; p. 4)
WHO ARE MANAGERS?
3. In order to be considered a manager, an individual must coordinate the work of others.
(True; moderate; p. 5)
4. Supervisors and foremen may both be considered first-line managers.
(True; moderate; p. 6)
WHAT IS MANAGEMENT?
5. Effectiveness refers to the relationship between inputs and outputs.
(False; moderate; p. 8)
6. Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals.
(False; moderate; p. 8)
7. A goal of efficiency is to minimize resource costs.
(True; moderate; p. 8)
8. Efficiency is often referred to as “doing things right.”
(True; moderate; p. 8)
9. Managers who are effective at meeting organizational goals always act efficiently.
(False; difficult; p. 8)
WHAT DO MANAGERS DO?
10. The four contemporary functions of management are planning, organizing, leading, and controlling.
(True; easy; p. 9)
11. Determining who reports to whom is part of the controlling function of management.
(False; easy; p. 9)
12. Directing and motivating are part of the controlling function of management.
(False; moderate; p. 9)
13. Fayol’s management functions are basically equivalent to Mintzberg’s management roles.
(False; moderate; p. 10)
14. The roles of figurehead, leader, and liaison are all interpersonal roles.
(True; difficult; p. 10)
15. Disturbance handler is one of Mintzberg’s interpersonal roles.
(False; difficult; p. 10)
16. Mintzberg’s informational management role involves receiving, collecting, and disseminating information.
(True; moderate; p. 10)
17. Mintzberg’s resource allocation role is