Problems within the team: * communication between team members appears to be strained at times * levels of cooperation are falling * communication with the other teams within the organisation is not as good as it should be * there is no one currently taking on the leadership role * prioritisation of tasks appears to occur on an ad hoc basis
First I would setup a meeting with the team to communicate the issues that senior managers have brought to my attention. Team members need to establish a common understanding of team purpose, roles, responsibilities and accountabilities. We need to revisit the performance plans to establish the expected outcomes, outputs, key performance indicators and goals for the team. As levels of cooperation are falling, this must be presented to the team with a positive attitude. As a team is a group of people who work together and are collectively responsible and accountable for a defined task and each member has skills to contribute to the task. After the meeting I would need to determine an optimal team deployment; 1. Setup a temporary team (task force) to investigate a specific issue or problem 2. Create a problem solving team to solve any specific problem 3. Setup a work group who will receive directions from a designated leader. 4. I will need to make sure that leadership is shared amongst team members, information is freely and openly shared, cross train, and create rewards that will promote working on an individual bases as well as a team member.
This will help me to determine optimal team deployment, measure performance (forming, storming, norming, performing). Once this is completed, I will have a better picture of any problems that need to be