Preview

directing management

Good Essays
Open Document
Open Document
484 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
directing management
How to wean yourself off ‘hotel cocaine’

Hotel rooms are marketed and distributed to the proper channels starts with accurately forecasting future demand. A key component to a successful pricing strategy is practicing rate parity.
How hotels market and distribute rooms on the internet varies greatly just as hotels come in all shapes and sizes. Online travel agencies are a viable distribution channel that isn’t going away and hoteliers must continuously evolve their strategies to best take advantage. Firstly, experts suggest spending as much of the budget as possible on driving bookings to the band or individual hotel website. And, OTAs should be considered a supplemental revenue drive and smart hoteliers can manipulate the availability and price of rooms.
Ted Rusch said ‘’In terms of revenue management, you don’t have to be a rocket scientist to see you can’t be doing the same thing you did five years ago, I live by the theory that if I don’t change, I’ll get run over by the future.’’
Also, He said that It is a key for hotels to remain agile and monitor and make changes to rates and availability as or even before demand in the respective market shifts. When occupancy is dipping to unsustainable levels, get creative by selling on opaque sites or allowing OTAs to package rooms with air travel so guests can’t see the discounted rate and won’t expect that rate again in the future, he said.
‘’When you apply a rule there’s always an exception. Everyone wants a real simple formula to apply a strategy and it just doesn’t work out that way,’’ Rusch said.
Marketed and distributed to the proper channels starts with accurately forecasting future demands are for ensuring hotel rooms.
Alan Gonzalez said the normal frequency for revenue meeting is approximately twice a week, depending on the size of the hotel and how active the market is. Also he said The more frequently you meet the better, and you should discuss day to day as far as three months out.
A key component

You May Also Find These Documents Helpful

  • Best Essays

    Internet options such as offering discounts through social sites such as Living Social will create awareness and create demand as we will make offers that are irresistible to those that would want to try us but are a little be concerned about the cost. Once they purchase the discount coupon we will limit how much time is available for them to use so we can create urgency. Premiums in which we will offer price reductions to venue managers so that they can promote our business for us will also be used. With premiums hotel managers will be able to pass the savings to select guests as a reward or to compensate for a service.…

    • 4846 Words
    • 20 Pages
    Best Essays
  • Powerful Essays

    HADM 3310

    • 5488 Words
    • 21 Pages

    Course Description: This course is designed to present an overview of the basic components of hotel…

    • 5488 Words
    • 21 Pages
    Powerful Essays
  • Good Essays

    The lodging industry was dominated by twelve leading hotel chains in the United States in 2009. Out of these twelve leading hotel chains, each one of them has features that accommodate to one consumer but not to another. One of the bigger hotels may have more properties with so many rooms with very little to offer but low revenue, but another hotel with less properties with almost the same amount of rooms, more to offer and have higher revenue. In 2009, the lodging industry was suffering from chronic overcapacity. Out of 50,000 properties, that was around 4.8 million rooms, equaling one room for…

    • 1120 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Orbitz’s mission is “to be one of the world’s three primary hotel distribution platforms.” Their strategy for achieving this mission is to focus on three key drivers: demand, supply, and retail. To increase demand, strategies include further increasing brand awareness and customer loyalty, developing sophisticated statistical analytics to enhance efficiency of search engine marketing spending, and increasing the traffic coming to websites through search engine optimization, customer relationship management, private label channel, and Orbitz for Business. To increase supply, strategies include providing customers the ability to book a broad and deep range of highly competitive hotels, investing in enhanced hotel connectivity and infrastructure solutions, and expanding supply of the most popular hotels in top markets.…

    • 1294 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Stocks.Docx

    • 3006 Words
    • 13 Pages

    Such differences are the result of an increasingly common strategy to maximize revenue (and profits) in the Hotel industry — a practice referred to as Revenue or Yield Management. Revenue Management (RM) is a scientific technique that combines Operations Research, Statistics and Customer Relationship Management (CRM) and categorizes customers into price bands, based on various services.…

    • 3006 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    The consumer market for my chosen business, Hyatt Hotels, is large and very diverse. Just about every person finds themselves in the position of seeking overnight, or longer, accommodations at some point in their life. The challenge will be to target the most profitable customers and know them and their needs in enough detail to justify the expenses. With its plethora of properties, each catering to a different segment, Hyatt is perfectly positioned to do just that.…

    • 637 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Marriott Rooms Forecasting

    • 2499 Words
    • 10 Pages

    In the case of the Hamilton hotel, Snow needs to make a decision as to if 60 additional rooms reservations should be accepted which could lead to overbooking (Weatherford & Bodily,1990). It is a problem of capacity utilization that is being faced in this particular case where revenue maximization is aimed while minimizing customer dissatisfaction.…

    • 2499 Words
    • 10 Pages
    Good Essays
  • Good Essays

    Essay on Airbnb

    • 622 Words
    • 3 Pages

    The hotel industry is a mature and saturated industry that generally requires firms to maintain substantial overhead (high fixed costs), substantial capital property, and brand reputation to successfully compete for fluctuating market shares. As a result, rivalry is high and there is little room for new entrants in the fiercely competitive and economically sensitive hotel industry. In some geographical locations, even suppliers can pinch firms in the hotel industry driving up cost and decreasing cost advantage. Consumers have gained some power in recent years by using online “best rate” websites on smart device apps such as “hotel tonight”. Effectively, capturing the required share of demand (to create economic profits) in the hotel industry is difficult at best. Until recently, substitutes in the hotel industry have been almost non-existent. Competing with the hoteling industry (as a substitute) without owning a chain of high cost hotels seemed impractical until three entrepreneurs introduced and established a disruptive concept call Airbnb (Air Bed & Breakfast). Airbnb has created a blue ocean market that enables almost anyone who owns sleeping space to become a competitor to hotels and traditional Bed and Breakfast establishments. Airbnb’s web based hoteling application enables customers (who double as suppliers) to rent (short term) privately owned sleeping space to anyone looking for an affordable place to sleep. The services provided generate revenue for Airbnb and their customers (a reported $500 million in transactions in 2011) by allowing them to rent (short term) otherwise vacant rooms, houses, sleeper couches, or anyplace a person can lay their head to sleep. Airbnb’s core competency is its ability to use technology to manage future customer’s property for rent and make it attractive and appealing to potential renters (guests). While listing a rental on their website is free, Airbnb charges a 3% fee to the property owners for all bookings and…

    • 622 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    This outline will highlight the key areas researched in our typical Market Studies and can be used as an outline for the information to be presented in our reports. At times, our reports may deviate from this outline and will be customized to include more topic areas or eliminate some, depending upon their relevance to the report. In a Phase l Community Overview Market Study Report, these areas are thoroughly researched. However, the presentation of information is in an abbreviated format. Highlights and general overviews of this information are presented. Conclusions are presented as preliminary recommendations. Projected performance is often presented based upon current levels of operation in the market. Preliminary demand and supply growth is considered where appropriate. This style of market study report is intended for internal investing and development purposes. The intent of this style of report is to determine whether the market shows initial signs of being conducive to hotel development or operation. In a Phase ll Comprehensive Market Study, the following areas are presented with detailed supportive research data. The conclusions are more specific. Also, the projected performance is developed in a multi-year format. More specific analysis of demand and supply growth is factored into the performance projections. This report should be acceptable for both internal and external investing and financing purposes.…

    • 1351 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    hilton case study

    • 554 Words
    • 3 Pages

    Hilton’s current distribution policy is causing its original competitive advantage of being the industry leader to deacrease. As a matter of facts, the traditional channels Hilton is using (such as hotel wholesaler, tour operators, global distributors systems and third-parties websites) plus the increasing popularity of Expedia-like sites has led the company to loose market shares (caused by the introduction of smaller independent hotel chains). Therefore, considering its relative high distribution costs, its inefficient allocation of all rooms available and the arise of new market opportunities, this system has turned out to be unsuistainable and a change in the company’s distribution strategy is urged.…

    • 554 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    In the hotel industry there is usually another hotel just around the corner. They appear in all price ranges, with varying levels of service and amenities. The constant challenge will always be to get the guest to choose your hotel over the competitor. The internet makes the overall market more efficient while expanding the size of the potential market and creating new substitution threats. Given the potency of this threat a superb internet presence is vital.…

    • 1400 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Displacement Analysis

    • 2885 Words
    • 12 Pages

    The hotel industry is a revenue generated business whose profit normally streams mainly from guest room nights, but other areas in the hotel which generate revenue are meeting spaces, food and beverage, gift shop, spa services, etc. These different departments in a hotel go hand in hand, in that, rooms are a vital part of any hotel, if they are being sold and profit is maximized in that department, it is likely that the other departments would be utilized as well, as opposed to if the occupancy and a hotel was very low. The hospitality industry is unpredictable when it comes to forecasting real-time customer demand and profit maximization. The front desk staff often face difficult decisions when it comes to booking in groups of people, either to accept them or reject based on whether or not one group or transient will bring in more revenue than the other because they want to always maximize their revenue as a hotel. There are tools in place to aid in making these tough decisions; a spreadsheet is created with a displacement analysis to ease in this process.…

    • 2885 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    Hubbart Formula

    • 1067 Words
    • 5 Pages

    with a method to calculate a hotel room rate based on the costs incurred in…

    • 1067 Words
    • 5 Pages
    Good Essays
  • Good Essays

    'Hotels in India' have supply of 110,000 rooms. According to the tourism ministry, 4.4 million tourists visited India last year and at current trend, demand will soar to 10 million in 2010 – to accommodate 350 million domestic travelers. 'Hotels in India' has a shortage of 150,000 rooms fueling hotel room rates across India. With tremendous pull of opportunity, India is a destination for hotel chains looking for growth. The World Travel and Tourism Council, India, data says, India ranks 18th in business travel and will be among the top 5 in this decade. Sources estimate, demand is going to exceed supply by at least 100% over the next 2 years. Five-star hotels in metro cities allot same room, more than once a day to different guests, receiving almost 24-hour rates from both guests against 6-8 hours usage. With demand-supply disparity, 'Hotel India' room rates are most likely to rise 25% annually and occupancy to rise by 80%, over the next two years. 'Hotel Industry in India' is eroding its competitiveness as a cost effective destination. However, the rating on the 'Indian Hotels' is bullish. 'India Hotel Industry' is adding about 60,000 quality rooms, currently in different stages of planning and development and should be ready by 2012. MNC Hotel Industry giants are flocking India and forging Joint Ventures to earn their share of pie in the race. Government has approved 300 hotel projects, nearly half of which are in the luxury range. Sources said, the manpower requirements of the hotel industry will increase from 7 million in 2002 to 15 million by 2010.…

    • 4506 Words
    • 19 Pages
    Good Essays
  • Best Essays

    Hotel managers have always faced the challenge of use of pricing strategies to achieve both revenue and customer satisfaction. The objective of this paper is to identify existing practices of price setting in hotels of National capital region and strategies adopted by managers in price sensitive and fierce competitive market. This information will enable us to analyze the thoughts and price pressures hotel managers go though in driving value for customers through pricing strategies and to make recommendations accordingly.…

    • 3264 Words
    • 11 Pages
    Best Essays