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Customer Satisfaction

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Customer Satisfaction
KARNATAK ARTS COLLEGE
[DEPARTMENT OF MANAGEMENT STUDIES]

A Project Proposal on
“EMPLOYEE SATISFACTION TOWARDS PRODUCT AND SERVICE”
At

Big Bazaar, Hubli

Submitted in fulfillment of the requirement for the award of
Bachelor degree of BUSINESS ADMINISTRATION
During the academic year 2010-2011

SUBMITTED BY
KAVITA.S.MISHRA
5TH SEMESTER
Exam no.O7101009

INSTITUTE HEAD: COMPANY HEAD:
Mr.B.B.Biradar Mr.Pradeep
Department of HR Department
Management studies Big Bazaar,
Karnataka Arts College,Dharwad Hubli

ACKNOWLEDGEMENTS

- “Experience is the best Teacher”. But experience is fulfilled only when there is hard work and also good support and cooperation offered by various people that I have been able to compile in this report. It is always wise to appreciate such people who have helped me to complete Internship Program successfully.

I express my deep sense of gratitude and indebtedness to my Institute which has provided me an opportunity to fulfill the most cherished desire to reach my goal.

I am deeply indebted to my Company guide Mr. Pradeep and all staff of Big Bazaar. I am obliged to Mr.Pradeep, HR of Big Bazaar for facilitating a fruitful project at the store. And special thanks to Mr. Chenna Bullannavar, Store Manager, Big Bazaar, for his kind support.

I am bound to our beloved Principal, Dr..Smt.S.S Herlekar for his stimulating support.
I would like to express my sense of gratitude to Mr. B.B Biradar for his valuable guidance.
I thank all my teammates who extended all co-operations during the IP 2010-2011

I fail in my duty if I forget to express my heartfelt

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