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Cross Cultural Business Etiquette

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Cross Cultural Business Etiquette
Introduction Knowledge of cross-cultural business etiquette practices is a very important thing for multinational companies and other companies that operate in, and do business with, other countries to have. It is important to appreciate and respect the cultural diversity that comes hand-in-hand with global business operations. By working with other countries within their codes of business manners and etiquette, it will be easier to avoid causing unintended offense. It also helps to keep lines of communication open and make sure operations run smoothly. Displaying proper etiquette is vital, as a single mistake or impropriety can cost you money and new business relationships (French Business Etiquette, 2011). These skills should be required knowledge for all global business executives, managers, and employees. By definition, etiquette is the conventional requirements as to social behavior. They are properties of conduct as established in any class or community or for any reason. Specifically, business etiquette is the code of ethical behavior regarding professional practice or action among the members of a profession in their dealings with each other. Etiquette is synonymous with words like manners, politeness, civility, and protocol (Etiquette). Even though we interact with different countries more than ever due to globalization, there are still major differences between countries. When business deal in, or with, multiple countries, not only do they have to follow the rules of etiquette for that particular profession but they also have to adapt to the different social codes of etiquette for those different countries. The following portion of the paper will present various codes of business etiquette for four countries: France, Germany, Sweden, and Great Britain. For those people interested in working with businesses internationally, these rules and guidelines can help ease some of the difficulties in working, and communicating, with those from


Bibliography: Fawcett, K. (2010). How business manners differ in france. Retrieved from http://www. (1)Workman, D. (2008, February 8). US cultural trade in france. Retrieved from http://www.suite101.com/content/us-cultural-trade-in-france-a44032 etiquette/germany-country-profile.html Germany: first name or title? (2007) Germany: gift giving. (2007). Retrieved from http://www.executiveplanet. Malinak, C. Intercultural communication (2009). Doing Business in Sweden. Retrieved from http://www.communicaid.com/access/pdf/library/culture/doing-business- Sweden. (2011). Retrieved from http://www.ediplomat.com/np/cultural_ etiquette/ce_se.htm

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