Communication Diversity

Topics: Culture, Anthropology, Sociology Pages: 5 (1482 words) Published: August 18, 2010
In today’s environment, clear and precise information is needed to conduct business in another country. The importance of minimizing culture shock and optimizing successful communication is equally as important. In comparison to traditional guidelines, intercultural guidelines to interact international carries a significant value as well. This can be a determining factor that can result in companies receiving business contracts. To ensure employees are trained adequately a business should prepare employees with information that is imperative to intercultural interactions. The primary goal of this paper is to explain briefly the importance of universal systems, cultural values, language and thought, social etiquette, business customs, negotiation strategies and culture shock and create questions for each category that reflect what perspective business people need to consider to prepare themselves for that aspect of cultural experience. In the end a reader should possess the skills necessary to communicate appropriately and develop effective relationships. Universal Systems

Universal Systems plays an important role in all cultures because of economics, politics, world economics, educational, marriage and family, social hierarchies, and interaction. Becoming familiar with each category assist others with how a country conducts business as well as the strategies one uses for effective communication. Knowledge of how a culture operates within its country is a way to gain insight into how the country conducts business and provides an individual with a sense of security. The universal systems in all cultures vary and each culture may use a different approach when conducting business. To fully understand how a culture conducts business and to enhance effective communication it is important to research the culture’s cultural system. For example, the Netherlands has an open economy dependent on foreign trade and Japan’s economy is a capitalistic/free-market one based on manufacturing, fishing, and exporting.

Question: What is a nuclear family? A nuclear family is a family that consists of a mother, father, and children;
Question: What is an extended family? An extended family is grandparents, uncles, aunts and cousins. Cultural Values
Cultural Values are highly recognized worldwide. There are many categories that fall under cultural values such as semantic differences, attribution and perception, attitudes toward women, work attitudes, attitudes toward ethics, religious influences, and individualism, and collectivism. The importance of these categories varies from culture to culture. Various cultures carry a difference of opinions on ethical standards, work and toward women (Chaney & Martin, 2007). The importance of understanding the cultural values of one’s culture will help in communicating effectively throughout one’s experience in another country. It is also important to understand that the attitudes about cultural values vary from culture to culture. For instance, if an individual is in a different country and worked as a manager it would be wise to become familiar with that culture so he or she will understands what motivates the employees as well as deal with solving problem effectively.

Question: Why are attitudes toward women different in many cultures? Attitudes toward women are different in many cultures because of their cultural roots.
Question: Why in different parts of the world, religion is an influence? Religion in different parts of the world influences some people decision making whereas in other parts religion is a personal matter. Language and thought

When visiting other countries understanding how one communicates and their thought process is important to communicate effectively. In many cultures the meaning of the same word may vary thus causing confusion if the word is not use correctly. Successful communication involves many languages that help visitors adjust to cultural...

References: Chaney, L.H. & Martin, J. S. (2007). Intercultural business communication (4th Ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
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