communication at work

Topics: Management, Intercultural communication / Pages: 4 (984 words) / Published: Jun 21st, 2014
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Q1. What skills, attitudes or values do you think should be emphasized in development programs designed to prepare managers to manage a diverse workforce? If you were asked to develop a four-hour workshop for managers, what content and activities would you include? Answer: Diversity can be defined in a broad perspective in terms of race, gender, ethnicity, age, national origin, religion, and disability, orientation, values, personality characteristics, education, language, physical appearance, marital status, lifestyles, beliefs, background and economic status. Managing diversity emphasizes managerial skills and attitudes to increase competitive advantage and successful organizations. Managers shall learn or develop an awareness of what diversity is, its benefits and how it is affecting the workplace. They shall be equipped with certain skills, knowledge and attitudes (that is additional to the common management skills, knowledge and attitude) as follows: 1. Effective interactions and communication skills. Miscommunications are normal in a diverse work force environment. This shall be...
ABSTRACT:

As companies are becoming more and more diverse it's becoming more and more important for companies to understand and manage it. The people of different background, races, religion creates diverse workforce. There is an importance of having diverse workforce to provide better performance. There are perspectives of managing the diverse workforce, which require organization leaders and managers of being responsible of attaining better diverse workforce.

INTRODUCTION

Diversity means differences, difference of age, sex, race, religion and culture etc. People with different demographic differences working in the organization makes diverse workforce. And it is becoming more important for the organizations to know about these differences and how

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