Chapter 8 HRM NINA

Topics: Performance management, Management, Performance appraisal Pages: 11 (622 words) Published: June 8, 2015
HRM533
APPRAISING EMPLOYEE AT THE
SAN
DIEGO ZOO


Group Partner



Nur Amanina Binti Ngahban

(2013



NurFaizah Binti Mohd Yusof

(2013



Nur Atirah Binti Minhat



Aina Hafieza Binti Fauzahar



Nur Zalikha Binti Rosli

(2013460816)
(2013
(2013

Submission Date : 9 June 2015

CHAPTER 8
Case Study 1 :
Appraising Employee at the San Diego Zoo

INTRODUCTION
The San Diego Zoological Society, employs 2600
people, and begin to use new Web-Based appraisal
system that help the manager do the process and
reduce rote work. So when the employee perform well
they will get more benefit from it. The objective of
this system is to establish impartial employee goals
directly linked to the organization’s goals.

FACTOR THAT EFFECT THE
CHANGING OF SYSTEM


Use an employee performance management system



Increase managers’ salary



Employee performance was evaluate at low priority



Has ignore appraisal paperwork sent by Human Resources
Departmnet



Employee performance judge by managers nebulous sense



Doesn’t have pay-for-performance system

WEB-BASED EMPLOYEE
APPRAISAL SYSTEM


Help guide manager through the process and reduces
rote work



First introduce to management team, then next year will
be include employee.



Higher level or lower level employee, all their
performance need to be measured.



Performance appraisal based on two categories : goals
and leadership compentencies.



Halogen’s eAppraisal performance management solution
lets employees record accomplishment in an online
journal that they may share with their manager



Zoological Society’s adoption of a Web-based solution
create another trends that is Internet based appraisal
system from client-server platforms.



Online employee appraisal will give timeliness of feedback
and the efficiency of eliminating paperwork.



Employee give positive feedback because can discuss to set
a goal and increase performance.

CONSLUSION


Changing technologies suddenly in organization can
disorient an organization that will decrease the
level of good human relationships and can also
cause disloyalty and dissatisfaction amongst the
employees resulting to poor performance. Since
Zoological Socienty of San Diego adopted the new
online employee performance management system
the process become more simple and faster. Also
enable organization to reduce the cost of the
employee performance appraisal, enhance
consistency content and timeline performance
reviews and last but not least, to increase the
ongoing participation of employees and managers
in the process.



Finally, employees have expressed their liking of the
system because they are rated fairly on a consistent

QUESTION
1.

Do you think the San Diego Zoo’s old appraisal system
needed to be changed?

Yes.San Diego Zoo is a renowned tourist destination not
only in the State of California but also from a global
perspective. With approximately 3800 species of animals,
the San Diego Zoo is distinguished from other zoos
because it hosts the giant panda. With such a rich
reputation, there was the dire need for the zoo to overhaul
its old appraisal system. This system was not only
characterized by a high level of inconsistency but also
numerous pitfalls in terms of efectiveness.

2. What do you think are the pros and cons of using a Webbased appraisal system? Pros


Create a channel of open communication among employee



Helps to improve the employee performance considerable



The importance of the feedback

Cons


Very expensive



The participation of the immediate superior is limited



Sometimes feedback become personal in nature

3. How do the new appraisal system will afect employees the types of employee who work at the zoo?

It will afect employees in term of earnings. Such a system
enhances

the...
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