Case Commentary
University College Cork Review
www.ucc.ie
Case commentary provided on:
Do Something-He’s About to Snap by Eileen Roche
Big Shoes to Fill by Michael Beer
Bob’s Meltdown by Nicholas G. Carr
We Googled You by Diane Coutu
When Steve Becomes Stephanie by Loren Gary and Brian Elliot
Moonlighter by Bronwyn Fryer
Micromanager by Bronwyn Fryer
All the Wrong Moves by David A. Garvin
Riding the Celtic Tiger by Eileen Roche
The Best of Intentions by John Humphreys
Steve Carmody
Human Resource Management and Development MG3018
109554416
Recurring Theme
The recurring theme throughout these cases is the lack of communication and the harmful effects that it inflicts. Good communication is essential for both managerial success and business performance.
“The single biggest problem in communication is the illusion that it has taken place.”
I have learned that unsuccessful managers never blame their communication skills. In fact in the majority of cases managers think they are good communicators, however we have to remember what communication involves. Communication is the process of sharing information in a meaningful way. Communication is not a one way process in fact feedback is an essential part of the procedure. Numerous well prepared business plans have epically failed because of the lack of communication from top management to the operational workers.
Is Max a threat?
Case commentator: Steve Carmody
It is easy to jump to conclusions in the aftermath of a disaster such as the one described in Seattle, especially when the circumstances seem the same for the employees of MMI and in particular the co-workers of Max.
However in my opinion I do not believe that he is a threat to his co-workers safety but rather a threat to their productivity. One of the employees Paige has confirmed this problem, she says “You know I’ve stopped coming in most weekends”. This is equally as serious and must be addressed promptly, I believe that Pearson’s and
www.ucc.ie
Case commentary provided on:
Do Something-He’s About to Snap by Eileen Roche
Big Shoes to Fill by Michael Beer
Bob’s Meltdown by Nicholas G. Carr
We Googled You by Diane Coutu
When Steve Becomes Stephanie by Loren Gary and Brian Elliot
Moonlighter by Bronwyn Fryer
Micromanager by Bronwyn Fryer
All the Wrong Moves by David A. Garvin
Riding the Celtic Tiger by Eileen Roche
The Best of Intentions by John Humphreys
Steve Carmody
Human Resource Management and Development MG3018
109554416
Recurring Theme
The recurring theme throughout these cases is the lack of communication and the harmful effects that it inflicts. Good communication is essential for both managerial success and business performance.
“The single biggest problem in communication is the illusion that it has taken place.”
I have learned that unsuccessful managers never blame their communication skills. In fact in the majority of cases managers think they are good communicators, however we have to remember what communication involves. Communication is the process of sharing information in a meaningful way. Communication is not a one way process in fact feedback is an essential part of the procedure. Numerous well prepared business plans have epically failed because of the lack of communication from top management to the operational workers.
Is Max a threat?
Case commentator: Steve Carmody
It is easy to jump to conclusions in the aftermath of a disaster such as the one described in Seattle, especially when the circumstances seem the same for the employees of MMI and in particular the co-workers of Max.
However in my opinion I do not believe that he is a threat to his co-workers safety but rather a threat to their productivity. One of the employees Paige has confirmed this problem, she says “You know I’ve stopped coming in most weekends”. This is equally as serious and must be addressed promptly, I believe that Pearson’s and