Learning Team C
William Francois, Shannon Brennan, Dawn Rose
MGT 311
August 10, 2013
Jamie Dorman
Communication is an important part of an effective team or organization. Communication makes it possible for everyone to operate as one unit with every employee knowing the information needed to perform the job. There are different ways to communicate such as verbally, non-verbally, and visually. Each type allows communication to flow between people to convey messages effectively. These types of communication are vital to the success of any organization or team.
The video, “Teamwork in Hospitality: Communication,” helped illustrate, and explain the different types of communication forms: verbal, …show more content…
Poor communication can create havoc in the workplace resulting in mix-ups, poor customer service, and conflicts between employees. Employee conflict limits the effectiveness of how the organization operates. Organizations can solve employee conflict through communicating to find mutual solutions, and organizations can increase the effectiveness of operations by promoting positive communication among employees. Also poor communication can cost a company a tremendous amount of money in damaged products, loss of labor if employees quit over it, and unhappy customers. These are the reasons communication is imperative if a company is to remain …show more content…
On the other hand communication means for a leader or manager, the ability to pass on leadership and seeks a compromise or a change among his or her employees. To a manager the simplicity in his or her communication, i.e. the facility to share, transmit and achieve goals. To have a better understanding communication is the main method to build leaderships and work teams. The video “Teamwork in Hospitality: Communication” shows a set of parameters to follow when working as a team, a team is not only an entity that works to achieve a common goal a team needs to be linked and work as a solo with an intrinsic objective to each one of the team members so that task and goals are going to be completed on time and with optimal results. When there is a failure or lack of communication everything will not work as it is expected and obtain poor results, it is very important to share ideas, thoughts, and opinions these three factors help to gather information on what can and cannot be done, also it shows what role might any member of the team can play when performing a task, many qualities will be perceived when communication is