North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 P 02 9955 0488 F 02 9955 3888
Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 P 02 8959 6340 F 02 9955 3888
Assessment Task 2
BSBMGT402 Implement operational plan
Section A
Task 1
1. What is planning and why do organizations do it? (100 – 150 words)
2. Explain why it is important to have resources that are needed for operations consistently supplied at a time and of a quality that meets customer requirements. (30 – 50 words)
3. What procedures might you follow to analyse and organize resource requirements? With whom might you consult in order to determine the resources that will be required? What is the relationship between resource acquisition and quality outputs? (1 page)
Task 2
1. What are operational plans? What are controls and how are they used to increase productivity? (1 page)
2. What are some of the factors that need to ne taken into consideration before and during the implementation of operational plans? Provide at least five examples.
Task 3
1. What are KPIs and how can KPIs contribute toward the success of operational plans?
Provide an example of a KPI.( 200 – 250 words)
2. How do you think a strategy like the balanced scorecard can contribute toward performance measurement and management? If necessary undertake your own research to answer this question. (200 – 250 words)
3. Why is performance measurement and management necessary? (100 – 150 words)
BSBMGT402A Operatinal Plan Ass Task 2 v1.0
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Crown Institute of Business and Technology Pty Ltd ABN 86 116 018 412 National Provider No: 91371 CRICOS Provider Code: 02870D
North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 P 02 9955 0488 F 02 9955 3888
Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 P 02 8959 6340 F 02 9955 3888
Task 4
1. Planning is necessary for the smooth