September 29, 2012
BJB Manufacturing Company Quality Management Initiative Proposal
Part I: BJB Manufacturing Company Quality Management Initiative Proposal
Every company wants to be successful and with doing so there are many issues that have to be set and followed. Several ideas of success for BJB are quality, quantity, and production. BJB will establish a quality management system that will monitor every step in each process to ensure only the best quality, quantity, and production are made and every order is made for our customers and future customers. BJB selected Karoru Ishikawa‘s theory because his theory expressed the sentiments and principles about quality BJB managers would like to employ. BJB will address specifically how this theory will benefit the company and how the process is driven and will drive the customers to purchase the company’s product. BJB will also describe how the company will apply the quality requirements in manufacturing and in the service industries.
Determine what needs the stakeholders may have for BJB’s products Two things that BJB needs to consider are the needs of the company and the needs of its consumers. According to "Understanding the Needs of Stakeholders" (2007-2012) the key needs of a stakeholder are; “review the various types of stakeholders their working requirement, needs, and wants; participation in the formation and implementation planning of the project; providing them knowledge of the project evaluation criteria and risk. Keep regular communication and feedback throughout the project; respect the committee’s consideration and respect their values; and complete a project completion evaluation and reporting back to the committee.” The stakeholders of BJB have high standards for our company and expect high expectations from the employees of BJB and need feedback from every level of the team to ensure
References: A Leadership Guide to Quality Improvement (2012). Retrieved from http://www.nhtsa.gov/people/injury/ems/leaderguide/index.html Foster, T. S. (2007). Managing quality; integrating the supply chain (3rd ed.). Upper Saddle River, NJ: Pearson, Prentice Hall Understanding the Needs of Stakeholders. (2007-2012). Retrieved from http://www.change-management-consultant.com/needs-of-stakeholders.html