Baque-Manalang Dental Clinic Online Reservation
CHAPTER 1
THE PROBLEM AND ITS BACKGROUND
Introduction
The use of online services nowadays becomes more necessary in the various fields. It is because of the advantage and useful effects to many people when it comes to online reservation because our society is facing rapid growths of need, availability and development of different commercial web-based application.
The online reservation services differ from the traditional mode in the capacity to provide services regardless of temporal and spatial constraints. They are also different from traditional interpersonal services that are delivered face-to-face. It allows persons to employ Information Technology without being tied to a single location. This technology enables users to access the site at any time in any location.
A suitable use of the online reservation services and wireless technology allows new application, management and reservation for dental clinic via online services. The objective of online reservation is to reduce the effort and the time for the customers to set appointment and to receive services and improved the reservation validation efficiency.
Background of the study
Baque-Manalang Clinic is a dental clinic located at Hilario St., Ligtasan, Tarlac, Tarlac. It is owned by Dr. Eillen B. Manalang, DMD, established since 1992. The said clinic is operated by one dentist, two dental assistants, one dental photographer, four front desk staff, and one dental technician.
It offers teeth maintenance, enhancement techniques and cosmetic dentistry services. The clinic’s operating hours is 8:00 AM to 5:00 PM on weekdays and 10:00 AM to 5:00 PM on Saturdays. Daily they are accommodating an estimated 15 to 20 patients from Tarlac and nearby provinces. Despite its popularity, the said clinic is still using traditional reservation system.
Statement of the Objective
Despite its popularity, the said dental clinic is still using traditional reservation system which is time consuming and prone to problems like
THE PROBLEM AND ITS BACKGROUND
Introduction
The use of online services nowadays becomes more necessary in the various fields. It is because of the advantage and useful effects to many people when it comes to online reservation because our society is facing rapid growths of need, availability and development of different commercial web-based application.
The online reservation services differ from the traditional mode in the capacity to provide services regardless of temporal and spatial constraints. They are also different from traditional interpersonal services that are delivered face-to-face. It allows persons to employ Information Technology without being tied to a single location. This technology enables users to access the site at any time in any location.
A suitable use of the online reservation services and wireless technology allows new application, management and reservation for dental clinic via online services. The objective of online reservation is to reduce the effort and the time for the customers to set appointment and to receive services and improved the reservation validation efficiency.
Background of the study
Baque-Manalang Clinic is a dental clinic located at Hilario St., Ligtasan, Tarlac, Tarlac. It is owned by Dr. Eillen B. Manalang, DMD, established since 1992. The said clinic is operated by one dentist, two dental assistants, one dental photographer, four front desk staff, and one dental technician.
It offers teeth maintenance, enhancement techniques and cosmetic dentistry services. The clinic’s operating hours is 8:00 AM to 5:00 PM on weekdays and 10:00 AM to 5:00 PM on Saturdays. Daily they are accommodating an estimated 15 to 20 patients from Tarlac and nearby provinces. Despite its popularity, the said clinic is still using traditional reservation system.
Statement of the Objective
Despite its popularity, the said dental clinic is still using traditional reservation system which is time consuming and prone to problems like