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Abn Amro: Westminster Kingsway College

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Abn Amro: Westminster Kingsway College
First, the customer satisfaction is one of the objectives of the bank. Second, the understanding of the customer and his spending habits. This can happen for example by creating a budget or savings goal and loading of data from third-party banks. This is particularly interesting because you get a broader picture of your customer and thus better suited to his or her needs can join. This offers opportunities to get in touch with customers and helping to achieve a certain goal. With this, we create additional value for our customers through the products and services available that suit them. About Abn Amro
ABN AMRO has an international presence in 27 countries and territories. ABN AMRO is an organization with ambition, and therefore constantly
…show more content…
Legal Issues The legal impact that would affect the college is another external factor which the business cannot control the decisions outside the business. The European Union agrees on new recycling targets and green emissions targets. Then even though the college might be affect by this law then they will need to consider this and work with this. For example, they need to recycle their not used products and recycle their papers. The college does also need to know about the age discrimination law because they could be taking to court because of their employees, which think they are not treated fairly. This will also affect the college on their providing education because if their customers hear about this then they would like to attend their business. Legalâ Data Protection Act 1998 - is a good example of a law that has a number of implications for market researchers collecting and holding personal data. For instance, researchers must ensure that the data they obtain is kept secure, is only used for lawful purposes and is only kept for as long as it is

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