3 Cultures Research Assignment

Topics: Management, Mexico, Etiquette Pages: 3 (749 words) Published: June 8, 2013
Subject: Three Cultures Research Assignment

As requested, here is the research assignment describing the culture of Mexico, Japan, and Kenya. This assignment will help guide you in understanding the basic communication styles, business etiquettes, and conflict management styles within their corresponding countries. Sincerely,

Christian, Candace, and Fabiola


As you travel to Mexico, there are a few tips you should consider to ensure a smooth visit. The communication styles, business etiquette, and conflict management styles vary differently with whoever you are dealing with. Mexicans place great value upon personal relationships. You should always properly address the appropriate Mexican within the organization. If they do not retain a professional title, then always address them with a courteous Mr. Mrs. or Miss (Senor, Senora, or Senorita, respectively). Business attire resembles that of the rest of North America. Men will usually shake hands during greetings, whereas Women will often pat each other on the right forearm or shoulder. Mexican men may exchange a hug, called an “abrazo”. Usually used among closer acquaintances; it is a sign of good will. To avoid being pushy or rude, never use a direct “no” for a response. Disguise the “no” within a “maybe” or “we’ll see”. If a conversation topic is outside the purpose of the business meeting, refrain from such topics as Mexican Politics, the Mexican-American war, and comparing Mexico unfavourably to the United States. You may, however, cover such topics as the City and its people, culture and history, and Mexican landmarks. It is not unusual for Mexican business meetings to take place during breakfast, lunch, or dinner. In Mexico, lunch is the biggest meal of the day and it can last for several hours. Dinner is usually served around 9 pm and is usually a light meal. The conflict resolution style used most frequently in Mexico is either by accommodating or by compromising.

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