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Match the correct answer Chapter 10 A. Organizational Change B. Change Agents C. Calm Waters D. White Water Rapids E. Kurt Lewin’s Three Step Process F. Constraints G. Demands

H. Karoshi I. Role Conflicts
J. Employee Assistance Programs
K. Wellness Programs
L. Idea Champions
M. Creativity
N. Role Overload
O. Innovation

__L__1. Individuals who actively and enthusiastically support new ideas, build support for, overcome resistance to, and ensure that innovations are implemented.

_N___2. Having more work to accomplish than time permits.

_E___3. Unfreezing, implementation of change, and refreezing

__B__4. People who act as change catalysts and assume the responsibility for managing the change process.

__D__5. Likens organizational change to a small raft navigating a raging river

__F__6. Barriers that keep us from doing what we desire. Inhibit individuals in ways that take the control of a situation out of their hands.

__M__7. The ability to combine ideas in a unique way or to make unusual associations between ideas.

__C__8. Likens organizational change to a large ship making a predictable rip across a calm sea and experiencing an occasional storm.

_G__9. Cause persons to give up something they desire. Demands preoccupy your time and force you to shift priorities.

_H__10. A Japanese term that refers to a sudden death caused by overworking.

_K__11. Programs offered by organizations to help employees prevent health problems.

__O_12. The process of taking a creative idea and turning it into a useful product, service, or method of operation.

_A__13. Any alteration of an organization’s people, structure, or technology

__I_14. Work expectations that are hard to satisfy.

__J_15. Programs offered by organizations to help employees overcome personal and health related problems.

Match the Correct Answer Chapter 11

Q. Myers-Briggs Type Indicator
R. The Big Five Model
S.

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