Effective Leadership through Communication
A key leadership competence is the ability to communicate your message clearly to the audience that is receiving it.
Content
Introduction 1
Communication in Different Forms 1
How to Manage in the Field 2
Techniques 3
Conclusion 4
Introduction:
An effective leader with a team of multicultural and multilingual individuals, requires basic skills in communication. This paper discusses some basic types of communication and a possible methodology to ensure that the communication is understood.
Communication in different forms
Firstly it is important to having a basic understanding of communication, Bonvillain discusses this when she states that language is:
“The primary means of interaction between people. Speakers use language to convey their thoughts, feelings intentions and desires to others. Bonvillain then goes on to say that: ‘We learn about people through what they say and how they say it; we learn about ourselves through the ways that other people react to what we say; and how we learn about our relationships with others through the give and take of communicative interactions.’ (N.Bonvillain, 2003 Language Culture and Communication, p.1)
Jeanne Brett, Kristin Behfar, and Mary C. Kern discuss communications within teams and further analysis the categorisations in a 2006 Harvard Business Journal:
“People tend to assume that challenges on multicultural teams arise from differing styles of communication. But this is only one of the four categories that, according to our research, can create barriers to a team’s ultimate success. These categories are direct versus indirect communication; trouble with accents and fluency; differing attitudes toward hierarchy and authority; and conflicting norms for decision making.”
Both of these statements support that communication can be broken down in to different categories, but the categories differ depending on the context. In my opinion whether the
Content
Introduction 1
Communication in Different Forms 1
How to Manage in the Field 2
Techniques 3
Conclusion 4
Introduction:
An effective leader with a team of multicultural and multilingual individuals, requires basic skills in communication. This paper discusses some basic types of communication and a possible methodology to ensure that the communication is understood.
Communication in different forms
Firstly it is important to having a basic understanding of communication, Bonvillain discusses this when she states that language is:
“The primary means of interaction between people. Speakers use language to convey their thoughts, feelings intentions and desires to others. Bonvillain then goes on to say that: ‘We learn about people through what they say and how they say it; we learn about ourselves through the ways that other people react to what we say; and how we learn about our relationships with others through the give and take of communicative interactions.’ (N.Bonvillain, 2003 Language Culture and Communication, p.1)
Jeanne Brett, Kristin Behfar, and Mary C. Kern discuss communications within teams and further analysis the categorisations in a 2006 Harvard Business Journal:
“People tend to assume that challenges on multicultural teams arise from differing styles of communication. But this is only one of the four categories that, according to our research, can create barriers to a team’s ultimate success. These categories are direct versus indirect communication; trouble with accents and fluency; differing attitudes toward hierarchy and authority; and conflicting norms for decision making.”
Both of these statements support that communication can be broken down in to different categories, but the categories differ depending on the context. In my opinion whether the