Building Relationships

Topics: Decision making, Organization, Problem solving Pages: 4 (1313 words) Published: May 5, 2013
Team Processes
Nakia Benn
MBA 6210
Building Relationships

4157 Boo Lane
Stockton, CA 95206
Instructor: Kate Spector Ph.D.

This week I read chapters 7, 8 and 13 in the Organizational Behavior textbook by McShane and Von Glinow. It is a very interesting textbook that provides a lot of insight into organizational behavior. After reading these chapters you should have a clear understanding of creativity and decision making, team dynamics and organizational structure. The following paper is a summary of these chapters and their effect on organizational behavior. Chapter 7 is entitled “Decision Making and Creativity.” This chapter describes the six stages in the rational choice decision process. It also explains the three ways in which emotions influence the selection of alternatives. The chapter goes further by outlining the four steps in the creative process. It also describes the characteristics of employees and the workplace that support creativity. How should people make decisions in organizations? This is the question that chapter 7 attempts to answer. It searches for methods in which organizations can make better decisions. Organizations make decisions using data collected through calculations. Some organizations form groups or team to solve complex problems. So I would ask again, how should people make decisions in organization? Most business leaders would likely answer this question by saying that effective decision making involves identifying, selecting and applying the best possible alternative (McShane 2010). In other words, the best decisions use pure logic and all available information to choose the alternative with the highest value-such as highest expected profitability, customer satisfaction, employee well-being, or some combination of these outcomes (McShane 2010). The rational choice paradigm, sometimes involve complex calculations of data to produce a formula that points to the...

References: McShane, S. L., & Von Glinow, M. A. (2010). Organizational behavior (5th ed.). New York: McGraw-Hill/Irwin. ISBN: 9780073381237.
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