Situation 1 First I would greet the customer with a standard greeting. Thanking them for calling and asking how I may help them is usually a good way to start off the phone call. Susan is inquiring about some of the functions that PowerPoint has to offer. She has asked about how some of the features of PowerPoint can support her data that she has gathered. I will begin by repeating back her question to verify that we are on the same page. One of the challenges I will probably face is explaining
Premium Presentation Customer service Customer
Associate Level Material Appendix F Vocabulary Table Define five of the key terms listed in the Vocabulary Table. |Term |Definition | |Windows |Whichever of several microcomputer operating systems or environments presenting a| | |graphical user interface
Premium Operating system File system
VM Week 6 Assignments August 17‚ 2013 Professor Smith 1. The importance of employee benefits as a strategic component of fulfilling the goals of human resource management is to find‚ attract‚ and retain quality employees (DeCenzo & Robbins‚ 2009). Treating employees with respect‚ offering bonuses‚ rewards‚ on site lunches‚ etc. helps keep employees happy‚ and loyal. The main purpose for employee benefits is to find qualified candidates to fill positions‚ and want to stay within the company
Premium Employment Management Human resource management
Accounting Team Project Naomi Konen and Chue Lee 8-2 a) Joan’s first mistake is not using control of cash receipts. She is having only one person go through the whole accounting controls process. There should be other people involved in this process including Joan herself. Joan must also realize the limitations of human controls. One person going through the entire process is bound to make a human error. b) Joan initially failed by trying to joke about her employee stealing. Stealing
Premium Management Ethics Audit
Welcome to WritePoint‚ the automated review system that recognizes errors most commonly made by university students in academic essays. The system embeds comments into your paper and suggests possible changes in grammar and style. Please evaluate each comment carefully to ensure that the suggested change is appropriate for your paper‚ but remember that your instructor’s preferences for style and format prevail. You will also need to review your own citations and references since WritePoint capability
Premium Citation Reference Change
Financial Statement Differentiation A Financial Statement can be defined as‚ “Summary report that shows how a firm has used the funds entrusted to it by its stockholders (shareholders) and lenders‚ and what is its current financial position” (Business Dictionary‚ 2011). The Financial information is required for various users to make an informed Decision. “The purpose of financial information is to provide inputs for decision making” (Kimmel‚ Weygandt‚ Kieso‚ 2009‚ Para 1‚ p. 6). There are four
Premium Generally Accepted Accounting Principles Financial statements Balance sheet
UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE PRINCIPLES OF ACCOUNTING I ACCT220 FUN QUIZ SIX: CHAPTER SIX I. Multiple Choice. Select the best lettered answer for the number question or best lettered completion for the numbered partial statement. Record the letter next to the number. 1. _____ Fetherston Company’s goods in transit at December 31 include: sales made purchases made (1) FOB destination (3) FOB destination (2) FOB shipping point (4) FOB shipping point Which items should
Premium Generally Accepted Accounting Principles Balance sheet Accounts receivable
Vocabulary Table Define five of the key terms listed in the Vocabulary Table. User mode: This mode is available for Windows users with limited access. These users do not have access to hardware and can only access their own address space in the Windows environment. Since the User mode operates in Ring 3 of the Intel 386 microprocessor protection model‚ they should not have access‚ or alter‚ programs running in Ring 0 (Kernel mode) on the computer. (Regan‚ 2006) Kernel mode: Kernel mode
Premium Windows NT Internet Protocol Operating system
your analysis of your capstone project. • Write an essay in 250 to 300 words an explanation of the three tools of financial statement analysis and the function of each. • Examine PepsiCo‚ Inc.’s Consolidated Balance Sheet on p. A6 in Appendix A of Financial Accounting‚ especially its Current Assets‚ Current Liabilities‚ and Total Assets for years 2005 and 2004. • Calculate the following for PepsiCo‚ Inc. and show your work: o The Current Ratio for 2005 o
Premium Balance sheet Asset
University of Phoenix Material Appendix F Autism and Mental Retardation Respond to the following: 1. List the primary features of autism. The primary features are emotional and social reciprocity. This includes characteristics such as seeming indifferent to physical care and loving emotional interests which others provide to an autistic individual‚ verbal and other communication and language impairments and inability to use and to speak. Additional characteristics in autism include a lack
Premium Mental retardation