Why Customer Retention Is So Important Good customer retention is vital to any organization because a slight reduction (5%) in the customer defection rate has a disproportionately positive effect on profitability (depending on the cost of acquisition‚ ranging between 25 and 80 %!). Companies with high retention also grow faster. However‚ customers can only be retained if they are loyal and motivated to resist competition. When customers are merely satisfied with the service they receive they may
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Gettysburg‚ a small town in Pennsylvania was the site for one of the most deadly battles in the civil war. Gettysburg is like a wagon wheel because the roads connect to it like the spokes on a wagon wheel. This site has been attributed to tons of ghost stories. This battle was very significant. If the confederate had won this battle the whole war would have changed. I am about to tell you is the story of why the battle was so significant. First‚ let’s take into account that the battle of Gettysburg
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Why was it so difficult to establish a stable parliamentary democracy in Italy in the 40 years after unification? After the merger of Italy‚ several complications that stirred the fresh nation‚ who had to deal with a series of troubles that invariably affected the poorer Italians‚ especially in the south while disallowing the power in Rome to fully consolidate. Italy had to face a series of social‚ economic and reform issues as well as dealing with the poverty and unceasing emigration that took
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John Fitzgerald Kennedy’s significance was that he won presidency after narrowly beating Richard Nixon in the 1960 presidential election. The debates between Nixon and Kennedy were the first to be televised and many tilted toward Kennedy because he looked younger and healthier than Nixon did‚ which introduced the idea that public image was highly influential in the way Americans voted. Among John F. Kennedy ’s most notable and long-standing accomplishments was the establishment of the Peace Corps‚
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is unification so integral and important in the development of the earliest dynasty in China? Unification is important and integral in the development of the earliest dynasty because it could gain control over the rest of China and also to recover from the Mandate of Heaven. Also‚ they saw this as a reason for their empires to be more stable which means there are fewer wars to happen. They could also see this as a chance of becoming a prosperous nation when it comes to the economic side of the unification
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Smith entered the University of Glasgow when he was fourteen and studied moral philosophy under Francis Hutcheson.[7] Here‚ Smith developed his passion for liberty‚ reason‚ and free speech. In 1740‚ Smith was awarded the Snell exhibition and left to attend Balliol College‚ Oxford.[8] Smith considered the teaching at Glasgow far superior to that at Oxford‚ which he found intellectually stifling.[9] In Book V‚ Chapter II of The Wealth of Nations‚ Smith wrote: "In the University of Oxford‚ the greater
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of wartime deaths. After the attack on Pearl Harbor by Japan on December 7‚ 1941‚ it became clear that a mass amount of penicillin needed to be produced in order to win the war. The U.S. was able to produce 2.3 million portions of penicillin in order to prepare for the D-Day invasion of Normandy. Penicillin soon was known as the “miracle drug” of the war‚ curing diseases and saving the lives of millions. The discovery of penicillin changed the lives of everyone on the globe‚ but it also changed the
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AP US 2 Free response #17 Although it was a novelty in the United States at the end of World War II‚ television became an important part of American life during the first postwar decade. Fewer than one out of ten American homes had television in 1950. Five years later the proportion had grown to two-thirds. New stations quickly took to the air and such networks. For the First time in history‚ political debates‚ issues‚ and other such important issues were capable of being broadcasted nationwide
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World War 1 was the first “Great War” in American history. It caused a major advancement in American weaponry and technology. Also‚ it showed the axis powers the strength and determination of our nation. World War 1 was triggered by the assassination of Archduke Francis Ferdinand. It started in 1914 and ended in 1920. It was fought by Russia‚ Germany‚ France‚ Great Britain‚ and the United States. The reason why World War 1 was so devastating was because of secret alliances‚ the weapons
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Why were plebeians so important to Rome? There are probably several reasons why the Plebeians were so important to Rome. But to comprehend these facts‚ we need to comprehend the origin of the Plebeian people. The Plebeian people were believed to have come to Rome after the Patricians had founded Rome. They probably were the descendant of immigrants who were poor and in search of a better life (Santarpia‚ n.d.). The Plebeians were a poor working class whose activities relates to working in farms‚
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