CONSUMER DECISION MAKING PROCESS (Individual Assignment) On 26th February 2010‚ I have bought a national car‚ Perodua Viva 1.0 for RM35‚ 400 for myself. I have spent a lot of time thinking about this product before I finally come up with a decision to purchase it. Below shows the steps that I go through before I finally make my decision to purchase this car. Generally speaking‚ I follow the 5 steps of decision making process which I have learnt from my MKT2103 Lecturer‚ Mr. Visneh Maran in
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A CONSUMER DECISION-MAKING PROCESS IN PURCHSING A CAR Research suggests that customers go through five stages in making decision on any purchase (The Engel‚ Blackwell and Miniard‚ 1990). The economic buyer theory published by South-Western college in 1997 () explained that all customers have full information‚ make comparison‚ are rational‚ they have limited resources to satisfy their limitless needs‚ and they want to maximise satisfaction (page). A person who intends to purchase a car‚ go through
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The consumer decision making process consists of six basic stages. Factors affecting the decision making process are a consumer’s demographic‚ social‚ and psychological characteristics. STIMULUS: A stimulus is a cue or drive meant to motivate a person to act. A stimulus can be any of the following: Social‚ Commercial‚ Noncommercial‚ Physical. A prospective consumer may be exposed to any or all of these types of stimuli. If a person is sufficiently stimulated‚ he or she will go on to the next step
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Internal Influences and Consumer Decision Process Consumers’ Purchase Decision: Motivation Consumer motivation is an internal state that drives people to identify and buy products or services that fulfill conscious and unconscious needs or desires. The fulfillment of those needs can then motivate them to make a repeat purchase or to find different goods and services to better fulfill those needs (Peter & Donnelly‚ 2004). The behavioral aspect of consumer motivation concerns the actions someone takes
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The Importance of Consumer Behavior to Marketers Abstract In this report‚ we are going to discus the importance of consumer behavior study‚ knowledge and understanding to marketers‚ and how it will have a positive impact on the organization growth and revenue. We are also‚ going to discuss the definition‚ types and the basic concepts in consumer behavior. The motives and the affecting factors will also be addressed in this report as well. A summary of the major points will be highlighted about
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Explain why it is important for marketers to understand the concept of branding. Discuss in detail concepts branding‚ brand positioning and brand equity and explain some brand strategies such as brand extension or brand stretching. Introduction. It is imperative for marketers to understand the concept of branding as it is the process which will identify and differentiate a company ’s product or service from the competition (Jobber‚ 2010). In our developed economy the competition and the offer
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New Task Buying Stages A purchaser buy a product or service for the first time. The greater cost or risk‚ the larger the number of participants and the greater their information gathering. New task buying is the marketer greatest opportunity and challenge. The process passes through several stages. They are: 1. Awareness 2. Interest 3. Evaluation 4. Trial 5. Adoption Systems Buying and Selling Many business buyers prefer to buy a total solution to a problem from one seller. System buying
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Introduction Consumer decision making process is a list of steps that are carried out by consumers concerning to a potential market transaction‚ before‚ during and after the purchase of a product or service. The process includes identifying the problem‚ collecting information‚ evaluating the alternatives‚ making the purchase decision and evaluating post purchase. Generally‚ decision making is the cognitive process of selecting a course of action from among multiple options. As a consumer‚ I find that
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------------------------------------------------- Stages in Consumer Decision Making Process An individual who purchases products and services from the market for his/her own personal consumption is called as consumer.To understand the complete process of consumer decision making‚ let us first go through the following example:Tim went to a nearby retail store to buy a laptop for himself. The store manager showed him all the latest models and after few rounds of negotiations‚ Tim immediately selected
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2Extensive problem solving and perception 3 2.3 Consumers accept satisfactory decision 3 2.4 Motivation 3 2.5 Physiological field 4 2.6 Implication for marketers 4 3 Passive view 4 3.1 Characteristics 4 3.2 Arguments 4 4. Emotional view 5 4. 1 Characteristics 5 4.2 Consumer decision making process 5 4.3 Offers for emotional view 5 4.4 Implication 5 4.5 Effective Communication 5 5. Cognitive view 6 5.1 Characteristics and decision making 6 5.2 Relevance 6 5.3 Cross-culture
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