Business environment of CRM When a person or an organization entrusts with their investment or any kind of input then they are a “CUSTOMER”. Also the individual or the organization is customer of some individual or an organization. Now managing the relationship between these two parties is known as customer relationship management. Few examples to state would be: Tourist and government People and government Consumer and corporate The business environment affecting these two parties is of importance
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CU746 Communicate in a Business Environment 1 Understand the purpose of communication 1.1 Explain the benefits of knowing the purpose of communication The purpose of communication is for you to send your information effectively to whoever you want to communicate with. It links people together and strengthens relationships. The benefits of this are that it allows individuals and groups to understand each other and express their feelings and thoughts. It also creates feelings against others
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MBA-IB International Business Environment UNIT – I INTERNATIONAL BUSINESS – AN OVERVIEW Content Outline • • • • • • • • • Introduction Definition and meaning of international business Scope of international business Special difficulties in international business Benefits of international business Understanding of international business environment Framework for analyzing the international business environment Summary Review Questions INTRODUCTION One of the most dramatic and significant
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The six environments of business are Domestic‚ Global‚ Technological‚ Political-Legal‚ Sociocultural‚ and Economic and all are interlinked in some form or fashion. One affects the other at different levels at different rates of advantage or disadvantage. A business’ environment are factors that affect the business’ ability to operate‚ which may tie in one or more of the types listed above. When one looks at the environment of Domestic Businesses understand that it is considered to be solely within
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Work in a business environment 1.1) Explain the purpose of supporting other people at work The purpose of supporting other people at work is so that you are able to get tasks completed quicker and you help each other succeed and learn new things this then helps to build better work relationships and it creates unity amongst the team. 1.2) Explain the purpose of helping other people to work effectively and efficiently a) for individuals b) for organisations Helping other people to work improves
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B. External Environment External environment includes all those factors which influence business and exist outside the business. Business has no control over these factors. The information about these factors is important for the study of the external environment. Some of these factors are those with which a particular company has very close relationship. However‚ there are some other factors which influence the entire business community. Micro environment means that environment which includes
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Marketing is a process used to satisfy and consider what products or services are needed by the consumers. There are many alternative definitions of marketing such as the charted institution of marketing “Marketing is the management process responsible for identifying‚ anticipating and satisfying customer requirements profitably”. The American Marketing Association believe that “Marketing is the process of planning and executing the conception‚ pricing‚ promotion‚ and distribution of ideas‚ goods
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BSAD 0220 Legal Environment of Business Chapter 1 Introduction 1.Why Nations Are Economically Weak or Strong (a) Identify several reasons put forth to explain why nations are prosperous or poor. Dependency theory Natural resources Education and Technology Climate Private Market Law and Legal System. (Reed Pg.5-6) Law‚ the rule of Law‚ and Property 2. Law (a) Define law‚ Compare and contrast law and custom. Law is the social forces that holds‚ and intended to tell
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Abstract Any business involves people and resources either to produce items or goods to be sold‚ or provide services to be sold (BPP‚ 2010). Through learning‚ researches and activities‚ it is clear that different organizations response to their business environment in a unique different way. The competitive market leads to structure such as oligopoly where many buyers and sellers involve in trade of similar products making average profit. The non-competitive market structures leads to monopoly with
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Richard Whittington in his book entitled “What is strategy – and does it matter?” presents four generic approaches to strategy formulation‚ development and implementation in organisation. These perspectives on strategy are [2]: The Classical approach – the oldest and still most influential view on strategy relying on rational and careful planning to maximise organisation profit. Classicists theorist assumes that business environment and organisation behaviour are predictable‚ planning are essential
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