GR HOTELS INC Preliminary Report To: Andrew Mayd‚ CEO From: Chris Mell‚ CMA Subject: Analysis to increase occupancy rate Date: January 15th ‚ 2008 Introduction. The report was prepared for GR Hotels Board of Directors review. It examines current opportunities to increase profitability. Several options were examined and the most plausible solution proposed – Upgrade to upscale both hotels. This measure will increase long term profits and improve position in the
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The Chronicle Review October 3‚ 2010 What Are You Going to Do With That? Katherine Streeter for The Chronicle Review By William Deresiewicz The essay below is adapted from a talk delivered to a freshman class at Stanford University in May. The question my title poses‚ of course‚ is the one that is classically aimed at humanities majors. What practical value could there possibly be in studying literature or art or philosophy? So you must be wondering why I’m bothering to raise it here‚ at
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have just finished the ACCA Professional Ethics module and learnt five key components of ethics from it. Firstly‚ I learnt that in order to make ethical decisions‚ we should think about the kinds of arguments that might influence us when we make decisions. And‚ we must use the professional ethics of an accountant when making professional decisions. Secondly‚ I learnt different types of ethics which can help me identify the way that I make decisions‚ so that I can recognise my own personal ethics
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What Makes You Happy? One of the most popular psychological studies is the study of happiness. Thousands of renowned intellectuals have been thoroughly studying this subject for decades. Also known as Hedonists‚ these people that study the pursuit of happiness have thought of some very valid points. Happiness ranges from comparing the potential happiness between two completely different organisms and specifically finding the solution to happiness for one certain person. The topic that will
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Hotel and Restaurant Research Strategy Restaurant strategies to attract customers Impact of incentives to employees Effective Customer care Hotel guest satisfaction Factors to develop tourism in your place Problems that occur in hotel and restaurant Hospitality Generally‚ hospitality refers to jobs in the hospitality industry‚ such as hotels‚ restaurants‚ catering‚ resorts and casinos as well as other hospitality positions that deal with tourists. Hospitality involves the relationship
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CASE STUDY THE WESTIN HOTEL Westin Hotels & Resorts is one of the most recognizable and highly-regarded brands in the leisure and hospitality industry‚ and features more than 120 hotels worldwide in a rapidly growing portfolio. The brand is owned and operated by Starwood Hotels & Resorts in addition to Westin; Starwood brands include St. Regis‚ The Luxury Collection‚ W Hotels‚ Le Meridian‚ Sheraton and Four Points by Sheraton‚ accounting for approximately 230‚000 rooms in 82
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QUALITY IN HOTEL SERVICE: THE CASE OF THREE STAR HOTELS IN DA NANG VIETNAM *** ABSTRACT Nowadays‚ “service quality” is mentioned a lot when hoteliers and marketers discuss about how to improve a hotel’s competition capabilities. Many researchers figure out that customer use five dimensions to judge service quality of a hotel – tangibles‚ reliability‚ responsiveness‚ assurance‚ empathy. The gap between expected and perceived service is a measure of service quality. The fact that hotels and resorts
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Rwanda became a country on a spotlight in the year 1994‚ not for the positive progress but a disappointing act of atrocity conducted by a faction of people. The terrible events that led to mass murder and genocide in the country startled not only the region but the world at large. Many of the Hutu who were the majority of the population consisting of about 85% of the total population‚ turned on the Tutsi who were the minority with around 12% of the total population‚ and moderate Hutus‚ it led to
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Executive Summary In March 2014‚ my friends and I is interested in the development of a luxury hotel‚ planned to be operated by a well renowned hotel brand‚ a feasibility study was commissioned to be made. The purpose of this paper is to investigate the opportunities and risks of operating a high class hotel at the designated location. In order to determine whether a feasible operation of such an establishment is possible‚ the various key factors of competitive business in this particular market
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Model answers to short cases Acme Whistles 1. What is the overlap between operations‚ marketing and product/service development at Acme Whistles? The simple answer to this question is‚ ‘There is a very significant overlap between these functions’. The underlying question is ‘Why’? Partly‚ the reason is size. As Simon Topman says in the example‚ small companies cannot afford specialist functions so at a managerial level everyone does everything to some extent. This becomes especially true when
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