One of my most challenging roles at Exxon was as coordinator for an internally resourced improvement program focused on cost‚ throughput and quality. The project had multiple objectives: establishing performance baselines‚ setting stretch targets‚ ensuring robust end products and developing an implementation plan. Yet my greatest challenge was convincing the combined team and their supporting plant personnel to review the current working practices and develop the best‚ unbiased business solutions
Premium Failure Audience Communication
Continuous improvement Cycle What it is and how a continues improvement cycle helps Improve customer relations. Continuous improvement is an ongoing cycle of review and evaluation for your company or organizations‚ processes and procedures. Having this continuous improvement policy will help you to refine the way in which you do things to make it an effective and efficient way of doing things. Having this improvement process will mean that all Customers and staff can contribute to the improvement of the
Premium Management Employment Human resource management
1.0 Executive Summary The major topic for this paper is to apply knowledge concept and idea of Berger (1997) “Continuous improvement and kaizen” to Master Cooling Sdn. Bhd. There is no improvement on work process and getting more complaints by customer on long process method support from this company. Berger (1997) implemented 3 principles on continuous improvement by process-oriented‚ improving and maintaining standards and people oriented. The major components for Master Cooling Sdn. Bhd. apply
Premium Kaizen
U06a1 Operations Improvement Plan Jessica Horlacher Capella University MBA 6022 February 16‚ 2012 Dr. Huang Executive Summary Toyota is one of the leading vehicle manufactures in the world and has faced some challenges throughout the years. This paper will discuss a key issue that Toyota has faced and how they can utilize communication software to improve the business relationship between supplier and Toyota. Operations Improvement Plan Introduction Toyota Overview Toyota is one
Premium Supply chain management Management Customer relationship management
Quality Improvement Implementation In today’s business world‚ competition is high and most organizations search for ways to gain an advantage in their respectable markets. One of the obvious‚ but unfortunately overlooked‚ ways to be at the forefront is establishing‚ maintaining‚ and constantly improving quality processes within an organization. Riordan Manufacturing has an established quality culture and strives to maintain the quality processes that are currently in place. Through its quality
Premium Quality management Management Process management
performance data originating from the mayor’s office trickles down the entire system‚ effectively nurturing unethical conduct in the affected public offices.The installation of the performance management system‚ referred to as Office of Performance Improvement (OPI) originates the ethical and budgetary concerns of the entire office‚ as the lack of adequate resources in the police department causes a correlated spike in police response time. This prompts the mayor to instruct the Director of OPI to skew
Premium Management Police Crime
Part A The quality Improvement Plan is initiated once a problem has been identified. All the facts must be gathered about the situation‚ and a decision must be made about which clinical areas will be monitored. Also‚ care outcomes and customer feedback should be taken into consideration. Quality improvement uses data and the process that must be chosen should be one that can be measured to monitor the quality improvement. For a good performance equation‚ there must be a good statement chosen for
Premium Management Project management Improve
Organizational Improvement Plan Organizations need performance measures in order to reduce costs and increase efficiency in a laboratory. Performance measures are indicators that are used to gauge program performance. Performance measures can be either outcome or output measures. Outputs are the services an organization provides to other. In other words‚ a laboratory provides patients with testing and the results. An effective measurement system integrates initiatives‚ aligns organizational
Premium Management Measurement Health care
this project is to identify areas of improvement at the University of Kentucky’s Markey Cancer Center’s Comprehensive Breast Care Center (CBCC) on managed quality workflow. The CBCC ultimately aspires to provide breast care patients with reduced procedure times‚ and transparent cohesive patient location. This project will display an overview of the process; the communication difficulties‚ challenges faced with morale‚ and provided recommendations for improvement. The information collected resulted
Premium Patient Breast cancer Health care
of bi-articulated bus. These buses travel along designated routes carrying over 10000 passengers per day each. The Rapid Bus Network as it is known has been calculated to be 500 times cheaper than a subway system. Unlike a subway system the network can increase the number of buses in response to varying demand. The Curitiba RBN operates cost effectively‚ making it extremely economically sustainable. London is also a financial hub. Unlike Curitiba it has adopted an underground train system. The system
Premium Sustainability City Urban planning