| |Starbucks Annual Report 2012-13 Assignment | | | |6/7/2013 | | | INTRODUCTION Executive Summary What was once a small coffee shop opened by Gerald Baldwin
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Starbucks Financial Analysis Financial Analysis of the Starbucks Corporation 2401 Utah Avenue South Seattle‚ Washington 98134 (800) 235-2883 Financial Analysis of the Starbucks Corporation Company Overview Starbucks is the world’s largest specialty coffee retailer‚ Starbucks has more than 16‚000 retail outlets in more than 35 countries. Starbucks owns more than 8‚500 of its outlets‚ while licensees and franchisees operate more than 6‚500 units worldwide‚ primarily
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Starbucks Organizational Behavior A company’s understanding and use of organizational behavior concepts can make or break it. Just as important‚ if a company ignores these same concepts‚ it can easily spell disaster. Starbucks intertwines and successfully uses three main organizational behavior concepts to increase the strength of the organization: organizational culture‚ organizational structure and motivation. The implementation of these concepts has definitely benefited the company‚ creating
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STARBUCKS Starbucks Coffee Company is the leading retailer‚ roaster‚ and brand of specialty coffee in the world‚ with more than 7‚500 retail locations in North America‚ Latin America‚ Europe‚ the Middle East‚ and the Pacific Rim. It has long prided itself on offering an enriched customer experience as much as on great-tasting‚ high quality coffees. I chose to do my report on Starbucks because besides being a Starbucks addict‚ like many others I know‚ I am also interested in how the company might
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Strategic Marketing Starbucks Strategic Marketing Plan for the Starbucks Coffee Company Table of Contents Introduction and background 3 Company mission‚ company objectives 3 Market definition and product or brand background 4 Evaluation of results and conclusion about problem 5 Situational Analysis 5 Internal analysis 5 Customer analysis 7 Industry analysis 8 Competitor analysis 11 Distribution and supplier analysis 11 SWOT analysis – Confrontation Matrix
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CHAPTER 1 – INTRODUCTION 1.1 - Introduction of Starbucks Starbucks‚ as we see today was not there from the very beginning. Starbucks has the very humble start when three coffee fanatics‚ Gerald Baldwin‚ Gordon bowker ‚ and Ziev siegl‚ - opened a small coffee shop in Seattle’s pike place market. Starbucks Corporation is an American global coffee company and coffeehouse chain based in Seattle‚ Washington. Starbucks is the largest coffeehouse company in the world‚ with 20‚366 stores in 61 countries
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OVERVIEW Starbucks is a leading retailer and roaster for brand specialty coffee in the world. It has stores located in the United States‚ Canada‚ Europe‚ Asia and the Middle East. It retails a variety of hot and cold beverages‚ complimentary food items‚ coffee related accessories and equipment‚ and other non-food products through retail stores worldwide. More than 20 years ago‚ the idea of Howard Schultz to bring a European-style coffeehouse to the United States‚ was become real with Starbucks. Growth
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clientheartbeat.com/customer-expectations/ Customer expectation a. The hard facts about customer expectations 1. Manage promises 2. Customers want relationships 3. The service process is the key to exceeding expectations b. Understanding customer expectation The benefits of understanding customer expectations Understanding your customers’ needs C.examples of companies exceeding customer expectations Amazon exceeds expectations with delivery Google and youtube Excellent customer service and high
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Starbucks Marketing Mix � PAGE * MERGEFORMAT �1� Starbucks Marketing Mix Successful organizations understand the importance of a strong marketing strategy to satisfy customers and sustain growth. Making the right decisions depends on several variables. The purpose of this paper is to describe the four elements of marketing mix and share how Starbucks has implemented an effective and powerful marketing strategy to become the world ’s largest coffeehouse chain. MARKETING MIX DEFINED A marketing
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Retention and Company Success Starbucks believes that the compensation paid to executive officers should be closely aligned with the performance of the company on both a short-term and a long-term basis‚ and that such compensation will assist the company in attracting and retaining key executives‚ which is critical to long-term success. Thus‚ compensation for executive officers consists of three components: annual base salary‚ annual incentive bonus‚ and long-term incentive compensation.
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