MGT/311 Quiz 1. Julie smiles and acts politely toward a customer at her checkout‚ even though she really deeply dislikes this customer. What is the term used to explain the disparity between the emotion Julie displays and the emotions she is actually experiencing? a. Emotional exposure b. Felt emotions c. Emotional dissonance d. Emotional distance 2. Sharon is unhappy in her job for many reasons. Yesterday a customer asked her where the shampoo was located. Sharon listlessly
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and the benefit to the company. 2. The store employees; full and part time‚ will need to know the changes in their schedules‚ store hours‚ and salary‚ and any other need to know information regarding this particular retail store’s operations. 3. The E-mail should entail details specific to the store’s customers and the public‚ such as; providing a valid reason for the changes in order for them to support the changes and continue to be a loyal customer or a future one. 4. The messages
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Choose the word that has the underlined part pronounced differently 1. A. Suggestion B. Condition C. Question D. Population 2. A. Which B. Write C. Forward D. Where 3. A. Geography B. Religion C. Glance D. Imagine 4. A. Useful B. university C. umbrella D. uniform 5. A. choose B. watch C. machine D. chance Choose the word which is stressed. 6 .A. stimulate B. competition C. disappointed D. Opportunity 7 A. knowledge B. maximum C. athletics D
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Spring 2014 Instructor: Elma Bukvic Jusic QUIZ 3 TRUE/FALSE QUESTIONS Please choose the correct answer to each of the following True/False questions by typing a “T” or “F” in the text form field next to each question. Each question is worth 5 points. 1. F (T/F) Price decreases become common during a product’s mature stage. 2. T (T/F) Packaging and labeling play a major role in a firm’s overall product strategy. 3. T (T/F) Merchant wholesalers are independently
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life span of members of the society D. the extent of medical services within a society Answer Key: A Question 19 of 25 1.0 Points Because the sociology of medicine focuses on how cultural beliefs‚ lifestyle and social class influence health and illness‚ the sociology of medicine is a[n] ________ field of sociology. A. applied B. biological C. clinical D. theoretical Answer Key: A Question 20 of 25 1.0 Points The definition of health
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Troy collected together as much support material as possible to avoid getting burned in cash losses or bottom-line profits. 2. It was the consensus of opinion of members of committee that the committee should meet at 11a.m in the morning. 3. If you will refer back to the contract‚ you will definitely find that there are specific specifications that prevent anyone from blowing the budget.
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Based on the BCG portfolio analysis‚ products in low-growth markets that have received heavy investments and now have excess resources to spin off are: Student Response Correct Answer Feedback A. stars. B. cash cows. C. question marks. D. dogs. E. a combination of question mark and dog categories. General Feedback: Cash cows are in the low-growth markets but are high market share products. Score: 0/2 Which of the following is NOT one of the four major growth strategies
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one Which of the following is not one of the types of attitude? ► Job satisfaction ► Job Involvement ► Organizational Behavior ► Organizational commitment Ref: Page no 29 Question No: 3 ( Marks: 1 ) - Please choose one Which of the following is NOT included in the ways employees can express dissatisfaction? ► Exit ► Voice ► Loyalty ► Noise
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1976‚ Dr. John Sperling founded the University of Phoenix‚ wanting to provide an alternate means of obtaining an education for people who either: had a job without a degree and wanted to earn one‚ or who had a job with a degree but wanted to change their career path so they needed to get a new degree. With the advances of technology‚ college courses became available through one of the very first online classes in the world in 1989 by the University of Phoenix. This made earning a college degree even
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Exam II BA 301 Spring 2003 S.K. Norman Version 1 Select the best answer. 3 Points each. 1. In the 1980’s‚ Xerox studied the distribution system of L.L. Bean. Xerox compared the performance of it’s distribution system with L.L. Bean’s and used what it learned to improve its operations. This process is called a. employee empowerment b. benchmarking c. copycatting d. industrial espionage 2. You are auditing
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