of effective communication and interpersonal interaction in health and social care with references to theories of communication One to one communication effective The concept of communication cycle is effective communication that is a two-way process. The care professionals must understand and respond to the verbal and non-verbal feedback of the people that we communicate and interact with. According to the Argyle theory‚ the care professionals can improve the effectiveness of their communication
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Unit 4222-222 Suport individuals to eat and drink. 222-1 Be able to support individuals to make choices about food and drink. 1.1 Establish with an individual the food and drink thay wish to consume. 1.2 Encourage the individual to select suitable options for food and drnk. 1.3 Describe ways to resolve any difficulties or dulemmas about the choice of food and drink. 1.4 Describe how and when to seek additional guidance about an individual‚s choice of food and drink. It is important
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customers must meet in a timely and cost effective manner. As for the National Health Service (NHS)‚ it is very important that customer or clients/patients as we call it in medical field are satisfied and happy for the services that NHS offered. The number of clients that NHS has is equally huge. On average‚ it deals with one million patients every thirty six hours. That is why NHS should understand the importance of quality assurance to maintain clients. Knowing what your customer wants‚ the business
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patterns and trends in health and illness among different social groupings. Introduction There are many ways to measure patterns of ill health; these include mortality‚ morbidity‚ health events‚ disease incidence‚ disease prevalence and health surveillance. These are; Morbidity Rates is how many individuals suffer from the disease at a given time. Mortality Rates is how many individuals die from suffering from the disease and health events individuals being aware of health issues such as the NHS
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Unit 4222-305 1. Explain how and why person-centred values must influence all aspects of health and social work Person centred values must influence all aspects of work as it provides a more holistic and individual support service for the individual. Person centred values also support the individual with making their own choices and helps empower the person. Person centred values include; Treating people as individuals Supporting people to access their rights Supporting people to exercise
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UNIT 2 EQUALITY‚ DIVERSITY AND RIGHTS IN HEALTH AND SOCIAL CARE The definition of equality is a state of being equal. For example equal rights in status‚ rights and opportunities. Equality is based on the legal obligation to comply with anti-discrimination legislation. Equality is what protects people from being discriminated against because of their sex‚ race‚ disability‚ religion‚ age or beliefs. (www.otleycollege.ac.uk-17/09/12). The definition of diversity means to be varied or different
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Marginalisation‚ means being pushed to the margins of society‚ this means that you are unable to participate in the health and care services that are available. In health and social care no one should be marginalised no matter what their background is circumstances‚ sexual orientation on health status. * Disempowerment means that a group of people are discriminated‚ by the health professions it could be the nurses in the hospital discriminating against the group of people; this also means that
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feel they are making a contribution to their communities. But if this is not the cause it can make people feel that they are just a drain. Social Development P1) During old age individuals start to consider retirement‚ this means that most of the elderly become less social in the community‚ however it gives them more social time with individuals who care about them such as friends and family. If the individual had strong connections with family and friends this would be the stage where an individual
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546 the role of the health and social care worker 1. Understand working relationship in health and social care. 1.1 Explain how a working relationship is different from a personal relationship’ The difference between a working relationship and personal relationship is that a working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct‚ towards the achievement of shared aims and objectives
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CU1532 promote equality and inclusion in health‚ social care or children’s and young people’s settings 1.1Diversity: Diversity is where no two people are the same‚ we all have characteristics that make us unique: age‚ culture; disability (mental‚ learning‚ physical)‚ education‚ ethnicity‚ gender‚ language(s) spoken‚ marital/partnered status‚ physical appearance‚ race‚ religious beliefs‚ sexual orientation. Equality: Equality mean no matter how different we are we have the right to be treated the
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