MARKETING IN THE 21ST CENTURY COMMENTARY Implementation Strategies in the Market-Driven Strategy Era David W. Cravens Texas Christian University The very insightful analysis of marketing strategy implementation by Piercy (1998 [this issue]) points to several key issues concerning the role of marketing in the 21st century. Perhaps most compelling is his assessment of the potential threats to the role of marketing in the organization and implementation in particular. He examines several important
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CASE STUDY 4. TOYOTA Toyota case study questions: 1. How the corporate strategy of Toyota has evolved from the 30s up to 2010? 2. Describe the elements of the TPS system. Do you know any other “lean” firms? 3. Comment on Toyota’s focus on the customer. How this approach is related to quality? 4. Describe Toyota’s supply chain network (complexity of global SC) 5. Under your point of view‚ which are the reasons behind Toyota’s recalls? 6. Describe the communication actions Toyota undertook for
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continually improved. [2] Toyota has launched‚ unannounced‚ several low-profile initiatives‚ including a global computer data base to track vehicle repairs and cut reporting times about customer complaints from months to days [1] No matter where Toyota vehicles are made‚ they must have the same high level of quality. Toyota doesn’t put a label on vehicles which says "Made in The USA" or "Made in Japan"‚ but instead opts for one label for all: "Made by TOYOTA.” [5] DELIVERY: Toyota Philippines promises
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Electronic copy available at: http://ssrn.com/abstract=2185653 1 A TAXONOMY OF INTELLECTUAL CAPITAL: 2006-2009 POLISH BANKS PERSPECTIVE Karol Śledzik* University of Gdansk Faculty of Management Department of Banking ul. Armii Krajowej 101 81-824 Sopot‚ POLAND ABSTRACT The main goal of this paper is to present practical application of taxonomy (Multidimensional Comparative Analysis - MCA) to measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient)
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INTERNATIONAL MARKETING CASE STUDY ANALYSIS CASE – TOYOTA AND GENERAL MOTORS SITUATION ANALYSIS The world’s largest car manufacturers Japan-based Toyota and and US-based General Motors [GM] have joined together in Australia to create a joint venture under a new company called United Australian Automotive Industries [UAAI]. This is hoped to see replication of same success as the New United Motor Manufacturing Inc venture between Toyota and GM in California‚ but this was not to be the case due
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MGT 499 On Demand Paper: Toyota Recall 16 October 2011 As of January 28‚ 2010 9 million Toyota’s were recalled worldwide due to an issue with the pedal entrapment/floor mat problem.There were allegations about what the problem was some people said it was the floor mats that could easily get stuck on the pedal and cause unwanted acceleration. Others claimed that there was a problem with the accelerator itself. On February 8‚ 2011 the National Highway Traffic Safety Administration (NHTSA) in participation
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Toyota Production System (TPS) Toyota Production System The practical expression of Toyota’s people and customer-oriented philosophy is known as the Toyota Production System (TPS). This is not a rigid company-imposed procedure but a set of principles that have been proven in day-to-day practice over many years. Many of these ideas have been adopted and imitated all over the world. TPS has three desired outcomes: * To provide the customer with the highest quality vehicles‚ at lowest possible cost
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Toyota Motor Corporation Before I have chosen Toyota Motor Corporation as a company for my case study‚ I knew it would be one of the Japanese companies. I am very interested in Japan and Japanese people. To me‚ they seem like a hard working nation of a very competitive spirit‚ which constantly seeks for improvement. Every time when I would see a group of Japanese business people at airports or at any other location‚ they would often have their lap tops in their laps and would be doing something
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CHAPTER 1 INTRODUCTION INTRODUCTION ABOUT THE STUDY Under the modern marketing concept all marketing activities have to centre the consumer. Effective marketing therefore requires a clear picture of the consumer characteristics. Hence‚ it is the duty of business concern to study such factors to understand the consumer’s preference. Indian automobile industry is an ever growing industry. The industry has changed from being a seller’s market to a buyer’s market. Brand and media proliferation‚ information
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ABSTRACT Customer and customer loyalty have an increasing importance in today’s competitive world. The companies follow customer share intelligence instead of market share intelligence. The most used method for this is information technology based customer relationship management. In this paper it is examined the factors that affect this loyalty‚ the place of information technology based customer relationship management variables such as club cards‚ calling centers and web sites
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