"Theoretical perspective of icici bank s service towards customer satisfaction" Essays and Research Papers

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    Theoretical Perspectives

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    Looking at Education from three theoretical perspectives. If we do a survey there might be over 95% of people are interested to join school‚ get educated and study as far as they can. Education helps us foster the mentality in everyone that we have to be inclusive citizens. Most of the people make a good amount of income from schools‚ if we see the positive side it also create self-confidence for each individual. Let’s analyze the school from different prospective. Functionalist View of School:

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    MINOR PROJECT REPORT ON THE STUDY OF ANALYSIS OF FINANCIAL STATEMENT OF ICICI BANK [pic] Submitted in the partial fulfillment of required for the award of degree of Bachelor of Business Administration. Submitted By: Akanksha Jain ENROLL No- 001 /KRCHE /BBA(B&I)/2006 Under the guidance (MR. A. Lenin Jothi) ( Mrs. Madhu Arora) KASTURI RAM COLLEGE OF HIGHER EDUCATION (AFFILATED TO GURU GOBIND SINGH UNIVERSITY‚ DELHI) ACKNOWLEDGEMENT Getting a project ready requires the work and effort

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    7 P's of Icici Bank

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    PRODUCT 7 P’S OF MARKETING FOR ICICI BANK PRODUCT 1. DEPOSITS ICICI Bank offers wide variety of Deposit Products to suit our requirements. Coupled with convenience of networked branches/ over 1800 ATMs and facility of E-channels like Internet and Mobile Banking‚ ICICI Bank brings banking at your doorstep. ➢ Savings Account ➢ Senior Citizen Services ➢ Young Stars ➢ Fixed Deposits ➢ Recurring Deposits ➢ Roaming Current Account ➢ ICICI Bank Salary Account 2. INVESTMENTS

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    Customer Satisfaction

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    Scheduled Banks in India are those banks which have been included in the Second Schedule of Reserve Bank Of India (RBI) Act‚ 1934 RBI in turn includes only those banks in this schedule which satisfy the criteria laid down vide section 42 (6) (a) of the Act. As on 30th June‚ 1999‚ there were 300 scheduled banks in India having a total network of 64‚918 branches. The scheduled commercial banks in India comprise of state bank of India and its associates (7)‚ nationalized banks (19)‚ foreign banks (45)‚

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    Customer Satisfaction

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    2.1. Customer satisfaction definitions. Customer satisfaction has also been defined by another author as the extent to which a product’s perceived performance matches a buyer’s expectations (Kotler et al.‚ 2002‚ p. 8). According to Schiffman & Karun (2004) Customer satisfaction is defined as “the individual’s perception of the performance of the products or services in relation to his or her expectations” customer satisfaction could be the pleasure obtained from consuming an offer.

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    Theoretical Perspective

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    Theoretical Perspective Parent-Child Interaction Therapy is an intervention founded on social learning and attachment theories (Allen‚ Timmer‚ Urquiza‚ 2014). Parent-Child Interaction Therapy uses the overview of attachment theory that states that “sensitive and responsive parenting provides the foundation of the child’s sense of knowing that he or she will be responded to when necessary” (Theoretical Underpinnings of PCIT‚ 2010). Therefore‚ the warmth‚ responsiveness‚ and sensitivity that Parent-Child

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    Customer Satisfaction

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    Title : Establishing profitable customer loyalty for multinational companies in emerging economies Reference Bowen‚ John T. and Shiang-Lih Chen (2001)‚ “The Relationship Between Customer Loyalty and Customer Satisfaction‚” International Journal of Contemporary Hospitality Management‚ 13 (5)‚ 213–17. Research Problem : establishment of “profitable customer loyalty” Problem Analysis : Inspite of investing time resource and finance there is no guarantee of sucesss. RELATED RESEARCH

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    Customer Satisfaction

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    A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University‚ Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 – 2012 Submitted By: VIKASH GAVEL

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    Customer Satisfaction

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    Customer satisfaction is an important issue in a business because it drives revenues‚ market share‚ and competitive strength. Organisations often think the way to measure customer satisfaction is to examine the number of customer complaints. The problems with this method is that it is reactive‚ it only responds‚ if at all‚ after the event and it does not really measure satisfaction only dissatisfaction. Some important factors that help us understand and determine how satisfied or dissatisfied

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    Customer Satisfaction

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    1.1. Background of the study Service is an intangible commodity. Service sector plays an important role for society’s welfare. Service sector includes educational service‚ medical service‚ transportation service‚ recreation service‚ public service‚ security service and so on… (Encarta Premium 2009) The key component of business is providing quality service for its customers. Quality service requires one way of follow up of the dynamic in the internal and external business environment through information

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