A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment of the requirements for Post Graduate Diploma in Business Management (PGDBM) (2009-2011) UNDER THE GUIDANCE OF: Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED BY: Akanksha Premwani Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75‚ Punjabi Bagh‚ New Delhi-110026 A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment
Premium Bank Customer service Commercial bank
Case Writeup – Citibank: Performance Evaluation Question 1) Which of James McGaran’s performance measures are objective‚ and which are subjective? Evaluate the pros and cons of objective and subjective measures in a performance evaluation and reward system. Objective performance measures are those which are directly quantifiable and are not subject to the beliefs and interpretations of the observer. Subjective measures on the other hand require interpretation and judgment‚ and while numerical scores
Premium Evaluation Assessment Reward system
ISLAMI BANK BANGLADESH LIMITED (IBBL) BASED ON ISLAMIC SHARIAH INTERNSHIP REPORT ON “General Banking‚ Investment & Foreign Exchange operation of IBBL” PREPARED FOR: Dr. Mahmood Ahmed EVP & Director (Training) Islami Bank Training and Research Academy (IBTRA) PREPARED BY: Md. Jiaul Hoque Independent University‚ Bangladesh & Abu Hena Morshed Jaman Southern University Bangladesh Date of Submission:
Premium Bank Fractional-reserve banking Deposit account
Report-on-General-Banking-and-Performance-Analysis-of-SIBL Among the three departments of the bank‚ more emphasize has been given to General Banking activities‚ in order to prepare this report. Basically report’s findings is cover two major areas‚ first- “Managing the need of General Banking customer”‚ SIBL fulfill General Banking customer need by offering the various types of Account like- Al wadia current and Saving accounts and different deposit scheme like- Lakhopoti deposit scheme‚ pension
Premium Banking Bank Cheque
article is brought to you by www.bdresearch.org Banking Sector in Bangladesh: Its Contribution and Performance Sharif Rayhan Siddique* A F M Mafizul Islam** Abstract: The paper attempted to highlight the prospects and opportunities of banking sector in Bangladesh. Like other economic sector in the country‚ Banking is one of major sectors which contribute to the national economy. The study tried to furnish the overview of the performances of banking sector and also find out the comparison among
Premium Bank Economy Economics
Capital Markets and Investment Banking Process Paper Investments banking process and capital markets are elements in understanding how to invest and be successful in the investments. In the investment backing process‚ investor might enlist the help of an investment banker which can help the investor with buying‚ selling‚ and trading of securities‚ managing assets and give financial advice. Portfolio construction is another area that should be examined to make sure that diversification‚ asset allocation
Premium Investment Bond Stock exchange
AN ANALYSIS OF THE BUSINESS AND FINANCIAL PERFORMANCE OF TESCO PLC [pic] (6444 words) MARCH 2008 1. INTRODUCTION 1.1 TOPIC CHOSEN This research analyses the financial situation of Tesco Plc; topic number 8. The analysis is carried from an investor’s point of view and will be achieved by evaluating key financial ratios‚ past trends and other key aspects with an aim to serve the current and prospective future investors in making investment decision. As the financial aspect is just
Premium Financial ratio Sainsbury's Tesco
BANKING INDUSTRY OF PAKISTAN: PERFORMANCES AND CONSTRAINS Mehmood-Ul-Hassan Khan for Media Monitors Network (MMN) – July 24‚ 2004 - http://www.mediamonitors.net/biopakbymuhkhan.html Banking is one of the most sensitive businesses all over the world. Banks play very important role in the economy of a country and Pakistan is no exemption. Banks are custodian to the assets of the general masses. The banking sector plays a significant role in a contemporary world of money and economy. It influences
Premium Bank Central bank
Principles and Practices of Investment Modes of Islamic Banking | | Abstract: The objective of the study is to gather practical knowledge regarding general banking system‚ investment and foreign exchange system and its operation. By pictorial description it is tried to find out the variation from various departments‚ particularly investment. Other objectives of the report are to identify the various types of existing services rendered by the SIBL. understand the prevailing mechanism of modes of
Premium Banking Bank Cheque
CHARLES UNIVERSITY IN PRAGUE FACULTY OF SOCIAL SCIENCES Institute of Economic Studies The impact of Online Banking on Bank Performance Master thesis Author: Bc. Rrezarta Halili Supervisor: Doc. Ing .Tomáš Cahlík Academic Year: 2014 Declaration of Authorship The author hereby declares that she compiled this thesis independently‚ using only the listed resources and literature. The thesis has not been used to obtain a different or the same degree. The author grants to Charles University permission
Premium Bank Online banking