Customer Satisfaction in the Banking Industry Case Study – Barclays Bank of Kenya Ltd. Customer satisfaction is a major issue in almost all sectors. This can basically determine the success and profitability of a company as a satisfied customer would most likely to ‘spread the good word’ or would have be happy to do business again with the firm. It is an important theoretical and practical issue for market researchers and consumer researchers (Meuter et al‚ 2000). With positive results in most research
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are major concerns to any economy in the world‚ this is because‚ the services rendered by these sectors are essential and a large share of the budget is absorbed by this sectors. Literatures have shown that the effects of defense and health spending on economic growth are important and controversial topic among researchers. Nigeria spends a large portion of its expenditure on defense and health sector in order to maintain a credible level of both security of life‚ property and health of her citizens
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IMPACT OF TECHNOLOGY IN INDIAN BANKING SECTOR LAVANYA. D(AUTHOR) RESEARCH SCHOLAR ST.PETERS UNIVERSITY‚ CHENNAI & Dr. R. GAYATHRI(CO-AUTHOR) ST.PETERS COLLEGE OF ENGINEERING AND TECHNOLOGY. CHENNAI LIST OF CONTENTS SL.NO PARTICULARS PAGE NO 1. PROJECT ABSTRACT 3 2. VARIOUS METHODS OF MONEY 4-6 TRANSFER THROUGH ONLINE 3. NEFT/RTGS 7-8 4. EXAMPLE 8-10 5.
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UNIVERSITY OF MUMBAI PROJECT ON CYBER CRIME IN BANKING SECTOR SUBMITTED BY ASHA VASHUMAL AHUJA PROJECT GUIDE Prof. Mrs. MINAL GANDHI BACHELOR OF MANAGEMENT STUDIES SEMESTER V (2009-10) V.E.S. COLLEGE OF ARTS‚ SCIENCE & COMMERCE‚ SINDHI COLONY‚ CHEMBUR – 400071 Page 1 of 79 UNIVERSITY OF MUMBAI PROJECT ON CYBER CRIME IN BANKING SECTOR Submitted In Partial Fulfillment of the requirements For the Award of the Degree of Bachelor of Management By ASHA VASHUMAL AHUJA
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CHAPTER ONE 1.1 INTRODUCTION The British colonialists started the Nigeria public service‚ which later developed in the modern of the British civil service with its doctrine. The design of the civil service was not to work for the Interest of Nigeria and its people but to serve the British colonial interest. It was difficult after independent for the service to evolve good plans for the development of the country. A civil service whose characteristics continued with Max Webber’s ideal type of bureaucracy
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EFFECT OF ETHNICITY ON THE SOCIO-ECONOMIC DEVELOPMENT OF NIGERIA CHAPTER 1 1.0 INTRODUCTION Nigeria is by far the most populated of Africa’s countries‚ with more than one-seventh of the continent’s people. The people belong to many different ethnic groups. These groups give the country a rich culture‚ but they also pose major challenges to nation building. Ethnic strife has plagued Nigeria since it gained independence in 1960. Officially known as the ‘Federal Republic of Nigeria’‚ she has a federal
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energy i.e. electricity which is mainly utilized for driving machines for the production of various items. The manufacturing sector has always emphasized in their public policy advocacy‚ the need to improve various infrastructure‚ particularly‚ electricity which is the primary energy required for production. The uncompetitiveness of goods produced in Nigeria is largely due to the fact that apart from other facets of the economy which affect the manufacturing environment‚ electricity has
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Effect of I.T on Accounting System in Nigeria 1.0 Introduction Information Technologies significantly affect human as well as other animal species’ ability to control and adapt to their natural environments. The human species’ use of technology began with the conversion of natural resources into simple tools. Information technology (IT) has created significant benefits for various profession as well as deferent aspect of the world economy. The application of the networks system has shortened
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from time to time the minimum paid up share capital of banks.(Consolidating the Nigerian Banking Industry to meet the development challenges of the 21st century).....[more] The case for Mergers and Acquisition in the Banking Sector in Nigeria Introduction The law on company mergers and acquisition is codified in the Nigeria Companies and Allied Matters Act of 1990. Like many sophisticated laws in Nigeria‚ the law on company mergers and acquisition has been largely untouched by the judiciary. There
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Amor‚ D.‚ “The E-business (R)Evolution” ‚ New Jersey‚ Prentice Hall PTR 8. Atkins‚D.et.al. “Internet Security: Professional Reference”‚ Indianapolis‚ New Riders‚ 1996. 9. Arunachalam‚ L. and Sivasubramanian‚ M. (2007) ‘The future of Internet Banking in India’‚Academic Open Internet Journal‚ Vol. 20. www.acadjournal.com 10. Ahuja K‚ Gwal A and Singh M (2006)‚ “Credit Cards in Indore: A Consumer Perception”‚ Strategies of Winning Organizations‚ Ed. By Upinder Dhar‚ Dhar S and Chauhan V S‚ Excell
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