should include everything from a greeting to a strategy for resolving customer complaints (Beisse‚ 2010). The technician should use clear‚ succinct speech or writing to convey the necessary information to resolve the customer’s issue (Beisse‚ 2010). A technician’s style should include the ability to categorize a customer to meet that customer’s needs and expectations. Support technicians should be able to restate a customer’s problem in the technician’s own words to show empathy and understanding
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Order Size for drilling: * The Manual press needs 15 min for set up‚ in addition to 0.08 min for every hole. Knowing that the typical circuit board has 500 drilled holes‚ then run time will be 0.08*500 = 40 min / board. Therefore‚ time taken to drill N boards manually will be equal to : 15 + 40(N) * On the other hand the CNC drill needs 240 min for set up‚ in addition to 0.004 min for every hole. So run time will be 0.004*500 = 2 min / board. Then the time taken to drill N boards by CNC drill
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is an aircraft asset that can be fitted to Mk2 and Mk3 Chinooks. It is primarily used to extend the aircrafts effective operational range. There are numerous reasons as to why the ERT was chosen as the subject of this project such as; Aircraft Technicians (SAC - Tech) specialising in airframes and propulsion at RAF Odiham Role bay routinely service and carry out bay maintenance on the ERT’s; Work carried out on the ERT encompasses everything from documentation‚ health and safety issues‚ manpower
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SIMULATION AND MODELING QUIZ 1. Dr Strong is a dentist who schedules all her patients for 30 minutes appointments. Some of the patients take more or less than 30 minutes depending upon the type of dental work to be done. The following table shows the various categories of work‚ their probabilities and the time actually needed to complete the work category Time required in mins Probability Filling Crowning Cleaning Extraction Checkup 45 60 15 45 15 0.25 0.15 0.25 0.10 0.25 Simulate
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Programme : BSC Business Computing Module Tutor Student Name Student Number Word Count Date : Current Trends in Networking : Adrian Pullin : Alexander Kamambulu Chiumia : STU 34249 : 3278 : 25th April‚ 2013 Abstract: In this paper I present different types of high speed internet access technologies currently available worldwide. I will brainstorm and critically analyse the available network technologies‚ and finally propose solutions for high speed internet connections for a business park on
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pharmacy tech Definition: I will translate this title so it’s easily understood. Pharmacy technician = Pharmacy aide/assistant/slave to the pharmacist on duty‚ by this I mean you will end up doing the grunt work of a pharmacist. Role/Status/Functions: the pharmacy technician field can be misleading to people. Most people are sold a bill of goods about this field thinking that once they complete a pharmacy technician training program or course they will have a real rewarding career. However this is not
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Computer Technician I Believe a Computer Technician is a good career for me because I have been around computers for many years now and enjoy them. I began to learn the basics of computers from my father when I was about 9 years old. Since then I have pretty much taught myself and took off in the computer field. I now have 7 networked computers " linked together "‚ help run an internet provider and build web pages. About a year ago my Uncle changed jobs and now he is a Computer Technician
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Veterinary Technician A Veterinary Technician works as a skilled technical assistant to a veterinarian‚ or to another biomedical researcher or scientist. Veterinary technicians do not prescribe‚ diagnose‚ or perform surgery‚ and they always work under the supervision of a veterinarian. Thus being said‚ a veterinary technician career is a natural step for an aspiring veterinarian wanting to test the waters. Most veterinary technicians find employment in private veterinary practices doing traditional
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growing up I always wanted to be a Biological Technician. I being surrounded by the media made me realize my calling. For me this is an ideal career because of its occupation‚ its work environment‚ its job outlook‚ its education‚ its skills‚ and its wages. To begin with‚ biology is the study of living organisms‚ divided into many specialized field‚ such as Zoology (the study of animals) and Microbiology (the study of microscopic organisms). These technicians study living organisms and their relationship
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Possessing the Skills to Become a Veterinary Technician When you’re in the market for a new job‚ you have a list of things you need to do before you can actually obtain the job. In the case of a career as a veterinary technician you need to first become a licensed‚ certified‚ or registered veterinary technician. Which title you obtain depends on the state in which you reside and graduate from. Generally two to four years of schooling is required from an American Veterinary Medical Association
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