predictor is adding something new to the process. As such‚ you will assess what the current methods of selection measure‚ and determine what new information can be brought out by an interview. Basic scenario As you learned in the third case‚ Tanglewood is working to improve the quality of their selection systems. The process of assessing selection methods initiated by Marilyn Anchley was not limited to store associates—it also covered department managers‚ assistant store managers‚ and store managers
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Staffing Organizations Management 364 Tanglewood Case 6 Question 1: Major KSAO Category Necessary for Selection. Key: 1 – Y/N Yes or No 2 – EDC Education 3 – EXC Experience 4 – MAE Marshfield Applicant Exam 5 – RKT Retail Knowledge Test MAJOR KSAO CATEGORY Y/N EDC EXC MAE RKT Communication/Speaking Skill Y X X - - Knowledge of Organizational Policies & Regulations N - - - - Skill in Judgment and Decision Making Y - - X - Skill in Managing Personnel Resources
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Tanglewood Case 7 Report Tanglewood is currently in need of a new manager for their flagship store in Spokane. 20 individuals were contacted as potential candidates‚ with internal candidates contacted via referrals by regional managers and external candidates that were based on nominations from corporate offices. A total of 10 candidates have taken up the application. The company is in possession of their resumes‚ retail knowledge tests‚ standardized test scores from the Marshfield Applicant
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Jones Date: 6 February 2012 Subject: Tanglewood Case 4: Measurement and Validation Below is an analysis of the potential new selection methods for hiring the Store Associate position. The study of 10 Seattle-based stores resulted in an adequate sample size of 832 applicants. New selectors being evaluated are the retail market knowledge exam‚ Marshfield customer service biodata questionnaire and essay‚ Marshfield applicant exam‚ and personality exam. All stores‚ including those employing
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CASE FOUR – TANGLEWOOD MEASUREMENT AND VALIDATION 1. Assess the practical and statistical significance of a proposed set of hiring tools‚ and recommendations regarding how adopting these new hiring methods might benefit stores. Tanglewood has decided to use the following new approaches to hiring; Retail market Knowledge Exam‚ Marshfield Customer Service Bio data Questionnaire and Essay‚ Marshfield Applicant Exam and a Personality Exam. A critical review of each of these has certain strengthens
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RECOMMENDATIONS REGARDING TANGLEWOOD STAFFING In regards to talent‚ my recommendation would be for Tanglewood to develop the majority of its core workforce rather than acquire. The importance for employees to share in the long term organizational value and culture gives way to the need for internal development of the core workforce. Due to the organizational structure of each store having an assistant manager that is responsible for Human Resource‚ and also because of the organization
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Tanglewood Case Study 3: Recruiting 1. Recruitment Guide for Store Associates Position: Store Associate Reports to: Shift Leaders‚ Department Managers‚ Store Manager‚ and Regional Manager Qualifications: All are welcome to apply *Having a basic knowledge of retail and customer service principles is a plus Relevant labor market: Washington and Oregon Timeline: None- continuous recruiting Activities to undertake to source well-qualified candidates: Local newspapers‚ radio‚ television Post
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Description/Introduction The Tanglewood Company is concerned with companies like Target and Kohl’s creating more direct competition for their company. With that‚ Tanglewood must ensure they set themselves apart from their competitors by hiring the most qualified staff who will deliver memorable experiences to their customers. This exceptional service will guarantee their store will stand apart from their competitors. Identification of Business Strategy/Goals Tanglewood is committed to hiring a
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Tanglewood Case – Assignment #1 (Case 1) – Due Week 2 | Objective | The goal of Part 1 is to help you learn more about the basic environmental concerns the Tanglewood Department Store chain is facing. This information will help you to understand how competition‚ strategy‚ and culture jointly form the effective development of a selection plan. Assignment Specifics | In this assignment you will be concentrating on staffing quantity and staffing quality strategies for Tanglewood. To begin
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Staffing Strategies In reviewing Tanglewood case study 1‚ we evaluate all aspects of the company in order to determine which strategic staffing decision would potentially be suitable for meeting the organizations goals and staffing requirements. They’re 13 different staffing strategies which are distributed into two categories. Each one of the strategies is designed in a format of this one verses that one concept‚ making it so one would decide which would be best suited for the company. The two
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