Hotel and Restaurant Research Strategy Restaurant strategies to attract customers Impact of incentives to employees Effective Customer care Hotel guest satisfaction Factors to develop tourism in your place Problems that occur in hotel and restaurant Hospitality Generally‚ hospitality refers to jobs in the hospitality industry‚ such as hotels‚ restaurants‚ catering‚ resorts and casinos as well as other hospitality positions that deal with tourists. Hospitality involves the relationship
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ladies and gentlemen taking care of ladies and gentlemen IS THERE A ROOM IN THIS DYNAMIC INDUSTRY FOR YOU????? “OF COURSE! OUR BUSINESS IS SERVICE.” What is service? What is the secret being the best?-(asked t the General Manager of Oriental Hotel in Bangkok) SERVICE‚ SERVICE‚SERVICE SERVICE Webster’s New World Dictionary -the act or means or serving To serve is to: “provide goods and services for”&“be of assistance to.” With thousand of guest encounter each day‚ it is critical
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SERVICE OPERATIONS MANAGEMENT IN HOTELS-AN APPROACH TOWARDS QUALITY AND COMPETITIVENESS Introduction There is a growing body of literature that examines the impact that operations management has on the expectations and perceptions of customers as preliminary stages for creating customer loyalty (Armstrong et al‚ 1997‚ Johnston‚ 1999‚ Becker and Murrmann‚ 1999‚ Brady et al‚ 2001‚ Hope and Potter‚ 2006‚ and Hill‚ 2005). Therefore‚ the main purpose of this research project is to introduce the concept
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A joint is the location at which two or more bones connect.[1] They are constructed to allow movement (except for skull bones) and provide mechanical support‚ and are classified structurally and functionally.[2 - ------------------------------------------------- Classification Depiction of an intervertebral disk‚ a cartilaginous joint. Diagram of a synovial (diarthrosis) joint. Joints are mainly classified structurally and functionally. Structural classification is determined by how the
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Crystal Hotel is a quality 3-star hotel‚ which has been operating for three years since taken over by a new management team. The goal for the new management team is to improve the hotel’s reputation‚ market share and financial performance in a competitive market area. This report consists of two main sections. First section is to analyse the objectives‚ strategies and outcomes of the business for first three years in detail. Secondly‚ a financial analysis such as total revenue and net income analysis
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CHAPTER 8 DEDUCTIONS FROM GROSS INCOME Problem 8 – 1 DEDUCTIBLE OR NONDEDUCTIBLE FROM GROSS INCOME |1. Deductible |11. Nondeductible | |2. Nondeductible |12. Deductible | |3. Nondeductible |13. Deductible
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A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television‚ a safe‚ a mini-barwith snack foods and drinks‚ and facilities for
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specializing in hotel management. First two semesters completed with good grades. Second year (third semester) starts September 2007 and includes an internship 4th semester and a final exam project relating to the company in which the internship took place. The final exam is in June 2008. 2005: Military service: The Civil Defence Force‚ Bornholm 2004: A-level (Studenter-eksamen) in Math and science from Østre Borgerdyd Gymnasium‚ Copenhagen Practical experience 2006 - Ascot Hotel‚Copenhagen
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industry has provided travelers ‚”A home away from home “It has been a place where people from all status and spheres could have their moments in accommodation. Hotel The word hotel can be defined as public place which provides lodging and boarding to the genuine customer’s are payment it is regarded as a commercial catering established that provides the facility of food and beverage along with accommodation and entertainment. British law has defined ‘hotel’ or ‘Inn’ as a place where a beneficed travelers
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Definition of Gross Income‚ Taxable Income‚ and Net Income Gross income refers to all income but not excluding exempt income and subject to final income tax. Example of gross income include: salaries and wages‚ commission‚ sale of and other dealings in property‚ rents‚ dividends‚ and securities. Exclusion from gross income or those incomes that are exempted from tax include: life insurance proceeds paid to beneficiaries upon the death of the insured; compensation for injuries or sickness‚ retirement
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