Dennis Nickson (2007) Taj-style customer centricity include: 1) A values-driven recruitment system that emphasizes integrity and duty over talent and skills 2) Training of customer ambassadors who serve the guest first and the company second 3) A recognition-as-reward system that values well-earned plaudits--from customers‚ colleagues‚ and immediate supervisors—over money and advancement. Figure 3 Source : Deshpande and Raina (2011)‚ The Ordinary Heroes of the Taj‚ Harvard Business Review
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Mumbai: at Chhatrapati Shivaji Terminus‚ the Oberoi Trident‚[9] the Taj Mahal Palace & Tower‚[9] Leopold Cafe‚ Cama Hospital (a women and children’s hospital)‚[9] Nariman House‚[10] the Metro Cinema‚[11] and a lane behind the Times of India building and St. Xavier’s College.[9] There was also an explosion at Mazagaon‚ in Mumbai’s port area‚ and in a taxi at Vile Parle.[12] By the early morning of 28 November‚ all sites except for the Taj hotel had been secured by Mumbai Police and security forces. An
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same for over 3900 years. This reveals a new dimension in metrology — the science of measurement — in the Indian subcontinent. From the Harappan settlements of 2000 B. C. and the Delhi Iron Pillar of Gupta period (320–600 AD) to the 17th century Taj Mahal‚ the unit ’angulam ’ had remained the standard of measurement in engineering plans‚ says Ramamurthy Balasubramaniam from the Indian Institute of Technology (IIT) in Kanpur. Angulam and its multiples vitasti (12 angulams) and dhanus (108 angulams)
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Heroes Of the Taj How an Indian hotel chain’s organizational culture nurtured employees who were willing to risk their lives to save their guests by Rohit Deshpandé and Anjali Raina PhotograPhy: getty Images AbOve employees and guests of the taj mumbai hotel are rescued as fire engulfs the top floor on November 26‚ 2008. On nOvember 26‚ 2008‚ Harish Manwani‚ chairman‚ and Nitin Paranjpe‚ CEO‚ of Hindustan Unilever hosted a dinner at the Taj Mahal Palace hotel in Mumbai (Taj Mumbai‚ for short)
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sA JOURNAL OF THE MACEDONIAN ASSOCIATIОN OF STRUCTURAL ENGINEERS NO. 9 / 2010 СПИСАНИЕ НА ДРУШТВОТО НА ГРАДЕЖНИТЕ КОНСТРУКТОРИ НА МАКЕДОНИЈА БР. 9 / 2010 STRUCTURAL ENGINEER ГРАДЕЖЕН КОНСТРУКТОР CONTENTS Editor in Chief: Prof. d-r Golubka Necevska Cvetanovska President of MASE Prof. Goran Markovski Editorial Board: Prof. d-r Gustavo Ayala‚ Mexico Prof. d-r Sande Atanasovski‚ Macedonia Prof. d-r Elena Vasseva‚ Bulgaria Prof. d-r Djordje Vuksanovic‚ Serbia Prof. d-r Mihail Garevski
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BE8202 Structural Analysis __________________________________________________________________________________ COURSE MODULE MODULE NO : : : DCEB 2 FT STRUCTURAL ANALYSIS BE8202 TOPIC 1 : STATICALLY DETERMINATE STRUCTURES _________________________________________________________________________ Keywords: Beam‚ Truss‚ Rigid Frames‚ Equilibrium‚ Determinate‚ Stable‚ Shear Force‚ Axial Force‚ Bending Moment‚ Free Body Diagram‚ Axial Force Diagram‚ Shear Force Diagram. Objectives: Students
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Margaret Lambeth Structural Violence in the 1960s Structural violence is invisible in the fact that people will not realize that it is there‚ even though it could be happening right around them. “Structural violence refers to systematic ways in which social structures harm or otherwise disadvantage individuals” (winter). Direct violence differs from structural violence because it brings peoples attention toward its brutality in which cases they are more likely to respond. Structural violence is and
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STRUCTURAL FUNCTIONALISM: IT’S ROLE IN COMMUNICATION Structural functionalism is a broad perspective in sociology and anthropology which sets out to interpret society as a structure with interrelated parts. Functionalism addresses society as a whole in terms of the function of its constituent elements; namely norms‚ customs‚ traditions and institutions. A common analogy‚ popularized by Herbert Spencer‚ presents these parts of society as "organs" that work toward the proper functioning of the "body"
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Structural functionalism in India Introduction Functional approach to the study of phenomena emerged at first in biological sciences and later on adopted social sciences. Structural-Functional approach in the study of society emerged from the writings of early thinkers like August Comte‚ Herbert Spencer and Emile Durkheim during the later part of 19th century and became a predominant trend in sociology during the first half of 20th century. Drawing this model from the west‚ Indian sociologist
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Assignment of CRM onTaj Hotel (Digital Marketing) BY :- AYush Khandelwal About Taj Hotel • The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palace sand are recognize dasone of Asia’s largest and fines Hotel Company. • Mr.Jamsetji.N.Tata was the founder and opened first hotel The Taj Mahal Palace Hotel‚ Bombay in1903. • Taj Hotels Resort and Palaces comprises more than 60 hotels in 45 locations across India with an additional
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