Solution to Improve Customer Service‚ 12 May 2013/4/3 Report for: Directors of House & Home Introduction This report delivers messages about the shortcoming of customer service and we have three feasible options to improve service: Recruit more staff for each store. Improve staff training. Offer higher pay to sales staff. Now we are facing some powerful competitors whose sales are offering better service than ours. Recruit more staff for each store. Our stores is obviously unstaffed
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The Coca-Cola Company Struggles with Ethical Crises I. Summary: Incepting in the late 1800s‚ Coca-Cola has been famous worldwide in beverage industry. Some widely recognized products are Coke‚ Diet Coke‚ Fanta‚ Sprite‚ Virgin Cola‚ etc. CocaCola dominated over PepsiCo in the US in 1993‚ leading in global soft-drink market and was the most-recognized trademark in the world. Its strong reputation was reinforced with philosophic practice‚ philanthropic initiatives‚ international market orientation
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Case 2.4 Coke and Pepsi Learn to Compete in India BRIEF SUMMARY OF CASE CONTENT: This is a detailed and comprehensive case describing the market entry of two global consumer product companies‚ PepsiCo and Coca-Cola Corporation into a Big Emerging Market (BEM)‚ India. It traces the history of the challenges encountered by these two companies in the developing country environment of India from the late 1980s to the present time. Emphasis is placed on lessons learned by the two companies as they
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Xuna Yan Coke Case 7/12/2015 1. Describe the specific type of consumer that the Coca-Cola Company is targeting with each of the following products: diet coke‚ coke zero‚ coke life. Answer: Diet Coke was introduced to target the market of women. In the process of its development‚ it really targets more female consumers than male. Specifically‚ women who want a healthier life and a low-calorie drinks really love Diet Coke. In the later period‚ Coca-Cola Company introduced a sweeter version of Diet
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Coke vs Pepsi Week 5 Case Study Question #1 Question #2 Question #3 Question #4 Can you make poor investment decisions and be profitable? What evidence do you see from the companies’ results that indicate how well they made investment decisions (capital budgeting). A company can make poor investment decisions and still remain profitable‚ but only for a time. A company cannot continually make poor investment decisions and remain profitable forever. When looking at the Coke vs Pepsi case study
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Distribution Gaps in Direct Routes By Anuroop Uppuluri June‚ 2010 Distribution Gaps in Direct Routes By Anuroop Uppuluri Under the guidance of Shri Himanshu Shekhar Dr. Bikramjit Rishi Capability Developmnet Manager Professor HCCB IMT‚ Ghaziabad June‚ 2010 Certificate of Approval The following Summer Project Report titled "Distribution Gaps in Direct Routes" is hereby approved as a certified study in management carried
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Purpose The purpose of this project was to enable the new student of accounting to familiarize and improve his understanding of the contents of a publicly held company’s (the Coca Cola company) annual report‚ SEC Form 10-K filing with the Securities and Exchange commission (SEC) as well as the proxy statement. Scope We were instructed to access the Coca Cola company’s website investor section and to review the SEC filings located there‚ namely the 10-K and DEF 14A forms. Upon review of those
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A Self Analysis Paper The Reasons for Seeking Counseling Career Name ………………………………………… Course: ………………………………………….. Professor: ………………………………………. University Of: …………………………………… Date: ………………………………………………. Self Analysis: Reasons for Seeking a Counseling Degree Knowledge‚ from time immemorial has been a tool of immense empowerment if directed positively toward the right direction. This blatant awareness has channeled my vision into pursuing education
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Executive Summary Coca-Cola‚ the product that has given the world its best-known taste was born in Atlanta‚ Georgia‚ on May 8‚ 1886. Coca-Cola Company is the world’s leading manufacturer‚ marketer and distributor of non-alcoholic beverage concentrates and syrups‚ used to produce nearly 400 beverage brands. It sells beverage concentrates and syrups to bottling and canning operators‚ distributors‚ fountain retailers and fountain wholesalers. Coca-Cola was first introduced by John Syth Pemberton‚ a
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KILLER COKE: THE CAMPAIGN AGAINST COCA-COLA Case Summary The “Killer Coke” case revolves around to brutal murders of union leaders in a bottling plant in Colombia and the corporate responsibility of the Coca-Cola Company. The Killer Coke movement alleges that the Coca-Cola Company directed or was implicitly involved in the killings to ensure that unions were broken in the Colombian plants. The obvious legal ramifications are that contract killings took place at the plant. The more subtle ethical
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