Paul-Alexandru B1 The name of the hotel is Heartbreak Hotel & Resort‚ and you can find the hotel in Brasov‚ a city situated on the central part of Romania. The hotel has 4 stars‚ and is regarded as one of the greatest hotels in the city‚ the type is one resort‚because it is a seasonal hotel. The Hotel has 3 floors‚ with 150 rooms‚ and 5 elevators. This hotel is famous for its services that the hotel offers in the Housekeeping department. The following housekeeping areas in the hotel are: the front desk area
Free Homemaker Housekeeping Dust
Applied Sociology Ethan W. Miller Dr. Shenk April 2014 Applied Sociology As every college student beginning there career in college everyone comes in with different dreams and aspirations. Some students enter universities already knowing what they want to-do. Some students have an idea‚ but are maybe haven’t quite narrowed down there choices yet. While others have no clue and are open to all the possibilities that there institution has to offer to them. As we move through
Free Sociology
------------------------------------------------- The Spirit to Serve Once‚ when a customer checked in at an Anaheim Marriott hotel‚ she was in a very disturbed state of mind. It was on her way to the hotel that she learnt of her sister’s death. The worst part was that she had to wait the whole night at the hotel to board a flight the next morning. As she checked into the hotel‚ Charles‚ who was looking after room service‚ asked her why she was upset. On hearing her reply‚ he assured her of any help
Premium Marriott International Hotel
Background of Study for Online Hotel Reservation System Chapter 1 : Project Overview Background of the Study The existence of many sophisticated computer systems and various innovations that we find in this Information Age justifies the age old saying that necessity is the mother of all inventions. The need to share information in a so called ‘global network’ and man’s desire to communicate from long distances called for the birth of the World Wide Web (formerly known as ARPANET). With the advent
Premium Hotel Computer reservations system Hotels
Summary: The Hotel Paris’s competitive strategy was to use superior guest service and to increase the length of stay and return rate of guests‚ and thus boost revenues and profitability. HR manager Lisa Cruz had to form some functional policies and activities that support this competitive strategy‚ by choosing the required employee behaviors and competencies. She knew that employee selection had to play a central role in her plans. Producing satisfied customers required activities like inbound logistics
Premium Human resource management Human resources Management
The Royal Hotel Case Study describes a situation where a junior consultant has architected a hotel maintenance management and issue tracking solution for a boutique hotel client. Blake‚ the consultant‚ identified a hotel maintenance management package which included a Rapid Response issue logging module‚ Preventative Maintenance module and the Reporting Module. Blake left the engagement prior to the completion of the change and has been called back because the system has been month balled a few
Premium Hotel Boutique hotel Hotels
hotel security A successful hotel security manager needs to be professional‚ well-trained in topics ranging from life safety to liability‚ a good communicator‚ and open to addressing new and challenging needs. Understanding new technology is especially important. Security salespeople and security managers can work together to bring the best system and product to the hotel property in such areas as: 1. guest room key systems‚ 2. fire alarm systems‚ 3. radio systems‚ and 4. closed-circuit television
Premium Physical security Security Computer security
Imagine driving down a road in the hilly countryside of Rwanda. On one side of the road there are banana trees‚ and on the other side lush green grass that fills the hills along the side of the road. This road leads to a tiny town where kids run up to a car and say‚ “muzungo” which means foreigner in Kinyarwanda. Now imagine just twenty-two years earlier‚ this same road is filled with bodies lying on the side of the road while straight ahead walking down this road with machetes and rifles are members
Premium Rwandan Genocide Rwanda Africa
Kimpton Hotels’ EarthCare program brings the business’s philosophy of environmental responsibility straight to its properties‚ starting with its pioneering Eco Floor at the Hotel Triton in San Francisco in 1994. Today EarthCare’s efforts include: * Using environmentally friendly cleaning supplies in all rooms. * Printing corporate collateral on recycled paper using soy-based ink. * Usring recycled paper for all printing property-wide. * Serving organic‚ shade grown‚ and/or fair trade
Premium Sustainability Natural environment Environment
obr3588x_ch07_212-246 10/5/04 11:17 AM Page 215 EQA Chapter 7 / Electronic Business Systems ● 215 R EAL WORLD CASE 1 H Hilton Hotels Corporation: D ata-Driven Hospitality ilton Hotels Corporation has learned that customers are more satisfied when they have a problem and the hotel staff takes care of it than if the stay goes flawlessly. Giving hotel staff the information to make critical recoveries is the reason Hilton‚ during one of the industry’s worst downturns in decades‚ piled
Premium Hotel Customer relationship management Hilton Worldwide