0 Executive Summary The major topic for this paper is to apply knowledge concept and idea of Berger (1997) “Continuous improvement and kaizen” to Master Cooling Sdn. Bhd. There is no improvement on work process and getting more complaints by customer on long process method support from this company. Berger (1997) implemented 3 principles on continuous improvement by process-oriented‚ improving and maintaining standards and people oriented. The major components for Master Cooling Sdn. Bhd. apply
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Continuous improvement is a process of the seeking of small improvements in processes and products‚ with the objective of increasing quality and reducing waste. Continuous improvement is one of the tools that underpin the philosophies of total quality management and lean production. Through constant study and revision of processes‚ a better product can result at reduced cost. Kaizen (the translation of kai (“change”) zen (“good”) is “improvement” or “change for the better”) has become a foundation
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Deming’s Approach to Management I Basic Philosophy Deming’s theory of management details the steps that must be taken to transform a company’s quality culture. It is a theory that means it is insufficient to simply solve problems that arise. A culture of continuous improvement must be established and maintained with the overall goal of achieving customer satisfaction. Along with the fourteen basic points of his theory of management‚ Deming also defines what he calls the deadly sins and diseases
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Systems Thinking and Kaizen: Tools for Hospital Pharmacy Process Improvement Abstract With increasing operation costs‚ patient safety awareness‚ and a shortage of trained personnel‚ it is becoming increasingly important for hospital pharmacy management to make good operational decisions. In the case of hospital inpatient pharmacies‚ making decisions about staffing and work flow is difficult due to the complexity of the
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1.0 Life cycle costing (LCC) 1.1 Definition Life cycle costing is a cost management approach which includes all costs and ensures that all those costs are managed over the life cycle of the product. Product life cycle begins from conception of the product until its abandonment which can be referred as ‘from cradle to grave‘. Product life cycle has four stages: 1) Product planning and initial concept design It involves process of identifying any underlying conditions‚ assumption‚ limitations and
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KAIZEN Kaizen (Japanese for "improvement" or "change for the better") refers to philosophy or practices that focus upon continuous improvement of processes in manufacturing‚ engineering‚ supporting business processes‚ and management. It has been applied in healthcare‚ government‚ banking‚ and many other industries. When used in the business sense and applied to the workplace‚ kaizen refers to activities that continually improve all functions‚ and involves all employees from the CEO to the assembly
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Kaizen Kaizen (改善)‚ Japanese for "improvement"‚ or "change for the better" refers to philosophy or practices that focus upon continuous improvement of processes in manufacturing‚ engineering‚ and business management. It has been applied in healthcare‚ psychotherapy‚ life-coaching‚ government‚ banking‚ and other industries. When used in the business sense and applied to the workplace‚ kaizen refers to activities that continually improve all functions‚ and involves all employees from the CEO to the
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Kaizen Philosophy: A Review of Literature Jagdeep Singh* and Harwinder Singh** The ultimate objective of manufacturing industries today is to increase productivity through system simplification‚ organizational potential and incremental improvements by using modern techniques like Kaizen. Most of the manufacturing industries are currently encountering a necessity to respond to rapidly changing customer needs‚ desires and tastes. For industries‚ to remain competitive and retain market share in
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Running head: PROCESS IMPROVEMENT � PAGE * MERGEFORMAT �11� Process Improvement xxxxxxxxxx MBA6020 Strategic Operations Management Address: xxxxxxxxxxxxxxxx Telephone: xxxxxxxxxxxxx E-mail: xxxxxxxx Instructor: xxxxxxxxxxx ABSTRACT This document will be evaluating an existing process within Toyota during the time of their accelerator crisis. A problem statement will be defined around the process of internal communication of concerns and ideas between foreign-based Toyota employees and
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William Edwards Deming (October 14‚ 1900 – December 20‚ 1993) was an American statistician‚ professor‚ author‚ lecturer and consultant. He is perhaps best known for the "Plan-Do-Check-Act" cycle popularly named after him. In Japan‚ from 1950 onwards‚ he taught top management how to improve design (and thus service)‚ product quality‚ testing‚ and sales (the last through global markets)[1] through various methods‚ including the application of statistical methods. Deming made a significant contribution
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